Employers cite the following skills as important for both blue- and white-collar entry-level workers: (1) employee application and interview skills; (2) work-related social skills and habits, especially communication and interpersonal skills; (3) basic academic skills, particularly in reading, mathematics, writing, and problem solving/reasoning;…

Employers expect their employees to have basic skills in reading, writing, and math; speaking and listening skills; problem-solving ability; employability skills; reasoning skills; leadership skills; computer literacy; interpersonal skills; ability-to-learn/learning-how-to-learn skills; and collaborative/teamwork skills. How well do employers…

The gold-collar worker has problem-solving abilities, creativity, talent, and intelligence; performs non-repetitive and complex work difficult to evaluate; and prefers self management. Gold-collar information technology workers learn continually from experience; recognize the synergy of teams; can demonstrate leadership; and are strategic thinkers…

The dual challenges of competing in a world market and rapid technological advancements have necessitated redesign of the workplace into an innovative work environment known as the high-performance workplace. This environment requires knowledge workers capable of solving problems, creating ways to improve the methods they use, and engaging…