This guide, which is intended for project directors, coordinators, and other professional staff involved in developing and delivering workplace education programs, explains the process of conducting a job task analysis to create customized curricula to meet the workplace education students' needs. After a brief discussion of the rationale for…

This guide, which is intended for project directors, coordinators, and other professional staff involved in developing and delivering workplace education programs, explains the implications of identifying critical job tasks and details a process by which educational partners can facilitate identification of critical job tasks. First, critical job…

A study identified trends influencing the literacy requirements of two entry-level jobs at each of three manufacturing sites and three hospital sites. Data were collected through observation, interviews, and focus groups with workers, employers, and union representatives. Materials that workers were expected to read were analyzed. The study…

This paper examines aspects of the knowledge content of work and its relationship with workers' education level and literacy skills. An executive summary appears in English and French. After an introduction, Chapter 2 classifies occupations into seven categories based on knowledge content of the work. Chapter 3 develops profiles of the prevalence…