Motivated by applications in health care systems, this study focused on queueing network models with instances of simultaneous resource possession under capacity restrictions in different stages. Customers during service at certain nodes in the first-level or primary system may simultaneously need service from a second-level server. In this…

Game-based learning (GBL) combines pedagogy and interactive entertainment to create a virtual learning environment in an effort to motivate and regain the interest of a new generation of "digital native" learners. However, this approach is impeded by the limited availability of suitable "serious" games and high-level design…

The importance given to competency management is well justified. Acquiring new competencies is the central goal of any education or knowledge management process. Thus, it must be embedded in any software framework as an instructional engineering tool, to inform the runtime environment of the knowledge that is processed by actors, and their…