Drawing on Conversation Analysis, this paper investigates how an English native speaker interviewer utilizes clarification requests as a form of recipient design during an interview to resolve problems of non-understanding. This data is contrasted with interviews between English language learners at a private university in Taiwan. The findings…

Computer-mediated communication (CMC) has been argued to cause (mis)communication issues. Research and practice suggest a range of tactics and strategies for educators focused on how to encourage and foster communication in a virtual learning environment (VLE) (eg, Salmon). However, while frameworks such as Salmon's support the effective…

The purpose of the present study was to investigate the mediational role of gesture and body movement/positioning between a teacher and an English language learner in a second-grade classroom. Responding to Thibault's (2011) call for understanding language through whole-body sense making, aspects of gesture and body positioning were analyzed for…

In this qualitative study eight international scholars and practitioners of English were interviewed in order to understand their viewpoints about how English language teaching is evolving from a role of English as a Foreign Language to one of English as an International Language in this contemporary world in which there are more nonnative…

Many studies have explored the difficulties faced by foreign language learners when they begin the learning journey from survival to advanced level. Most of these investigations, however, tend to focus on what makes the road to fluency strewn with obstacles and challenges; no significant attention has been paid to what makes the journey…

This paper investigates native speaker (NS) and non-native speaker (NNS) interaction in the workplace in computer-mediated communication (CMC). Based on empirical data from a 10-month email exchange between a medium-sized British company and a small-sized Italian company, the general aim of this study is to explore the nature of the intercultural…

The purpose of this study was to determine the perceptions of principals and Hispanic parents of English language learners about the school experience of their students. Through collecting stories (narrative) of their children's school experiences, I was able to determine that the key perceptions of principals and Hispanic parents focused on their…

This paper explores difficulties students may experience in giving opinions in class, drawing on data gleaned from the administration of questionnaires and interviews to Japanese and British students. The results show that the students from both groups regard highly of giving and exchanging opinions in class; however, there is a marked difference…

This article reports findings from a strategy intervention study involving a treatment class (N=20) and a comparison class (N=20) in an ESL oral setting. Oral communication strategies were taught to the treatment class. A data-collection method comprising stimulated recall interviews that aimed to investigate respectively the learning process…

Researchers exploring the use of language use in radiotelephony communication have tended to focus on the limitations of the non-native English user and the threats which their limited control of English may pose for aviation safety (e.g. Atsushi, 2003, 2004). Hence the recent International Civil Aviation Organization (ICAO) policy places the onus…

This paper discusses the development of an assessment to satisfy the International Civil Aviation Organization (ICAO) Language Proficiency Requirements. The Versant Aviation English Test utilizes speech recognition technology and a computerized testing platform, such that test administration and scoring are fully automated. Developed in…

The age of globalization requires an understanding of intercultural communication and diversity issues in workplaces. This is especially so in a country such as New Zealand, which has recently been experiencing the phenomenon of recruiting and attracting skilled, professional immigrants from China, India, and other parts of Asia and the Middle…

This study examines the post-observation interactions between six English as a Second Language (ESL) student teachers and their university tutors during their teaching practicum in Hong Kong. Data consist of interviews with university tutors, transcriptions of recorded conferences and stimulated recall interviews with student teachers. Case…

Purpose: This qualitative study explored mothers' perceptions of their children's communication disabilities, emergent literacy development, and speech-language therapy programs. Method: Participants were 14 Mexican immigrant mothers and their children (age 17-47 months) who were receiving center-based services from an early childhood intervention…

In this paper, we demonstrate the dialectical relationship between micro and macro language planning: macro planning influences micro planning and yet macro planning results (or should result) from micro planning. The relation between the two planning perspectives is illustrated within the framework of Language Management Theory (Jernudd &…