This chapter describes the process of developing an English for tourism studies course at a trilingual university across five academic years. The process involved four phases. During the 2011-2012 academic year, I gained a grounded understanding of the needs of the learners from the standpoint of a "reflective practitioner" (see Farrell,…

One of the greatest challenges faced by university language centers in Italy is finding ways to motivate students to complete extracurricular language courses offered to help them meet their language proficiency requirements for graduation. It was hypothesized that the root of the problem was that the existing course offerings focus too narrowly…

This article reports the results of a classroom experiment on the effects of "extra credit pop quizzes" on course attendance, classroom participation, and successful course completion. In response to low and sporadic attendance and a high fail rate within the context of an English for Specific Academic Purposes (ESAP) course at an…

This chapter describes the application of an integrated approach to teaching foreign languages and intercultural competence to English for Specific Academic Purposes. The chapter summarizes how aspects of intercultural learning were integrated in an English for Tourism Studies course offered within the framework of a Bachelor's Degree program in…