The need to investigate the communication skills of specific participants usually arises upon demand from the stakeholders, including the employers, passengers, clients and others. The common reasons for stakeholders to consult course developers or language practitioners regarding developing a specific purpose course include poor language…

This study investigates the relationship between the WhatsApp group, an instant messenger application as a community of practice platform (knowledge management, regular interactions, ease of using technology, and sense of belonging) and English for Specific Purposes (ESP) learners' leadership and higher-order thinking (HOT) skills. The current…

The rapid digital revolution in recent decades has transformed conventional Word-of-Mouth (WOM) into electronic WOM (eWOM). The significance of digital emotion in eWOM has been widely recognized due to its influential effect on consumer trust. There is increasing research on digital emotion contagion, which refers to exposure to emotions on…

Purpose: This qualitative study examined English for Professionals students' experience of the internship programme and their perceptions of the relevance of the internship programme to their current and future courses and to their future career choices. Design/methodology/approach: This study employed a qualitative inquiry in which qualitative…

Language pedagogy has recently shifted its focus to digital pedagogy, hence classroom tasks being modified has become an essential practice around the world. One challenging element of teaching in a digital classroom is keeping students interested and ensuring that they have genuine learning experiences. It was also discovered that digital…

The development of the aviation industry after the COVID-19 pandemic is prompting aviation institutions to improve their courses, including English courses. A teacher who teaches English for aviation has an important role to play in adapting the teaching style to the needs of the students. This paper explored the experiences of teachers in…

The evolution of technology has changed the way how humans communicate in the current time. With the advancement of technology, instructions and messages could be delivered in a split second. Even though life is made easy with technology, some information and details should be delivered face-to-face in order to avoid communication breakdown. This…

Studies into reflective thinking in education have proposed a link between reflection and transformative learning. It is thus important for classroom practitioners to be able to identify whether students are reflecting on the subject matter of an academic course that they are undertaking. To this end, reflective journals can provide valuable…

Purpose: This study explored English for Specific Purpose (ESP) students' utilisation of an online discussion forum (ODF) via the university Learning Management System to assist them in executing their group project task of constructing a Company Profile. Methodology: A case study was employed, guided by Socio-Constructivism theory and the…

Japanese EFL international students may experience high levels of apprehension when communicating in English due to their culture, educational background, attitudes towards the role of English in their society, and lack of opportunities to practice speaking in English. Although the students in this study had studied English before joining the…

This study examined learner perspectives of the benefits of communication strategy training by analysing strategy diaries written by low English proficiency learners enrolled in an English for Occupational Purposes programme. The communication strategy instruction involved 23 students who were taught 13 lexical, negotiation, and discourse-based…

This article describes how with the growth of online learning, reading hypertext materials requires both online reading and navigational strategies. This article was conducted as part of a pilot study on qualitative data collection into reading of Science and Technology hypertexts that focuses on reading and navigational strategies of five…

It is difficult for most of the second language learners in Malaysia to function proficiently in English language due to limited vocabulary knowledge. It has also been challenging for TESL graduates to fit in as ENP teachers due to the lack of specialized vocabulary knowledge in nursing field. Thus, a course books has always been a highly…

This study investigated the moves and communicative purposes used in 522 email messages that were exchanged in a Malaysian private educational institute. Using Swales's (1990) move approach, this study revealed that email writers used fourteen moves that are mainly six framing and eight content moves. Content moves included four main, one…

Writers of research articles are expected to present research information in a structured manner by following a certain rhetorical patterns determined by the discourse community. Failures to keep to the writing standard and rhetorical pattern are likely to lower the acceptance rate. While producing a research article is understandably a complex…