Language planning and teaching practices have recently shifted towards designing syllabi and curricula based on learners needs. Therefore, this study aims to determine the language needs of engineers, which will serve as the foundation for developing a course plan that aims to develop the speaking and writing skills of future engineers. This paper…

Skilled migration to Australia depends on a good command of English. Where skilled migrants lack English -- like the participants in this study -- yet fulfil the vocational-skill employment requirement, they are granted temporary visas and provisionally employed but expected to improve their English on the job. They are assumed by mainstream…

This study determined the effectiveness of the innovations, interventions and strategies through Flexy Supplementary PGF Teaching and Learning Development Sheets in times of pandemic along with pronunciation, grammar and fluency. The subjects were 30 STEM students experimentally studied using validated written-administered language proficiency…

The study aimed at identifying the core language skills regarded as most significant in the academe and eventually in the workplace among engineering graduates. The study surveyed tertiary students to identify their perception of the skills needed upon graduation, together with the kind of instruction that would improve and progress the said…

The study aimed to analyze lexical items underpinned in the textbooks used in the current teaching of ESP and GE. Using content analysis, a systematic evaluation of texts to examine nuances to bridge the gap between quantitative and qualitative data. This was such of importance, however, difficult to study due to issues of interest like in the…

Batangas Province is known as one of the most popular tourist destinations in the Philippines. It is home to many beaches, diving spots and varied tourist attractions. This makes Batangas a haven for hotels, restaurant, and tour services as it is frequently visited by local and foreign entities. This also makes the demand for higher quality of…

Language Centers (LC) are gaining local and international reputation for their contribution to English language training or proficiency. However, despite their widespread phenomenon, there is dearth in literature about them locally, or even perhaps globally. Using phenomenology, this paper aimed to explore the dynamics of language centers by…

The study was a humble attempt at cross-analyzing court decisions drafted in American, Philippine, and Indonesian Englishes in the perspective of world Englishes (WEs). Using the contrastive genre analysis framework of Le, Kui, and Ying-Long (2008), and Cheng, Sin, and Li (2008), the study examined three authentic court decisions taken from the…

Outcome-Based Education (OBE) demands innovative Instructional Designs (ID) in the 21st century. Being a descriptive-qualitative research, this paper aimed to (1) identify the ID used in the English language curricula of a private tertiary level institution in the Southern Luzon, Philippines, (2) determined the elements that the ID of the English…

Despite the COVID-19 pandemic, the EUROCALL society succeeded in holding the 28th EUROCALL conference, EUROCALL2020, on 20-21 August as an online, two-day gathering. The transition process required to make this happen was demanding and insightful for everyone involved, and, in many ways, a logical consequence of the core content and purpose of…

This case study discusses the development and use of an oral performance assessment instrument intended to evaluate Filipino agents' customer service transactions with callers from the United States (US). The design and applications of the instrument were based on a longitudinal, qualitative observation of language training and customer service…

Through an English for Specific Purposes (ESP): Communication in Nursing online course, the present study examines the efficacy of synchronous voice-based and text-based chats as instructional and communicative modes in learning to use open questions for probing in therapeutic dialogues by non-native speaking (NNS) participants, students of a…

The primary focus of this article is the investigation of how current applied linguistic research into the nature of call centre communication breakdown in business processing outsourcing (BPO) sites such as India and the Philippines, can impact English communications training program content and design for this industry. It is argued that a…

A collection of background notes and lesson plans from the pre-employment training programs under way at three refugee processing centers in Indonesia, the Philippines, and Thailand is presented. The pre-employment component of an educational program that also includes intensive English as a second language and cultural orientation training…

In many countries, suitable English for special purposes (ESP) textbooks and materials are difficult to find. ESP teachers and program coordinators often must develop their own materials, but preparing such materials requires training. One model that has served as a guide to numerous ESP materials projects is the Hutchinson and Waters' model. This…