On March 13, 2020, the coronavirus pandemic was declared a national emergency. Late that afternoon, Montgomery County Community College staff received notice to leave at the close of the day and prepare to be out for two weeks. This was the case for many around the country. This article highlights how Montco's enrollment management department…

Enrollment and retention in higher education can be challenging under normal circumstances, but combined with a global pandemic, institutions will need to look at strategies to help navigate these uncertain times. This dissertation provided the needed research on the processes of decision-making related to enrollment, retention, institutional…

As higher education institutions continue to adapt and improve their student success models, it is important to make sure not to forget, or fail to maximize, the potential of information technology (IT) as a partner in student success efforts. This article discusses the traditional role of IT on campuses and how that role is evolving, especially…

Your name: F. Stanley Gogettum. Your job: Director of Admissions. Your institution: floundering University. Like all good admissions directors, you constantly ask yourself about your work and its effectiveness. Should you continue high school visits? Should you use Student Search Service, or maybe an unscreened (but perhaps cheaper)…

Time-compressed courses at state-supported universities have served a variety of purposes. It has been traditional to set scheduling policies that would make summer and winter sessions self-funding. They have not been viewed, however, as potential enrollment generators. This is an opportunity that can no longer be overlooked. This paper describes…

The Pittsburgh Promise is a scholarship program that provides $5,000 per year toward college tuition for public high school graduates in Pittsburgh, Pennsylvania who earned a 2.5 GPA and a 90% attendance record. This study used a difference-in-difference design to assess whether the introduction of the Promise scholarship program directly…

This collection of best practices shares how 18 higher education institutions across the country have successfully evaluated and redesigned their student financial services programs to improve services to students and their parents and find cost savings for the institution. This volume illustrates how other institutions have successfully tackled…

"Chronicle of Higher Education" presents an abundant source of news and information for college and university faculty members and administrators. This April 30, 2004 issue of "Chronicle for Higher Education" includes the following articles: (1) "Why Michigan State Opted Out" (Eddington-Shipman, Richard); (2)…