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Direct linkKelly, Stephanie; Gaytan, Jorge; Morgan, Shona; Cundall, Michael K., Jr.; Foresman, Galen – Business and Professional Communication Quarterly, 2023
This study explored potential biases in professional writing evaluation. An experiment was conducted in which individuals with hiring authority or influence at their workplace evaluated an email with multiple grammatical/typographical mistakes requesting that the reader make time to speak with the author. Participants were randomly assigned into…
Descriptors: Bias, Business Communication, Electronic Mail, Writing Evaluation
Luijkx, Antoinette; Gerritsen, Marinel; van Mulken, Margot – Business and Professional Communication Quarterly, 2020
Two studies investigated the effects of errors in German business letters written by Dutch students. Gaining insight into these effects is important since Germany and the Netherlands are one of the largest economically interdependent partnerships. One hundred and fifty-six German professionals rated letters with errors and letters without errors…
Descriptors: Intercultural Communication, Business Communication, Letters (Correspondence), Error Patterns
Williams, Julie Ann Stuart; Schutts, Joshua; Gallamore, Kristine; Amaral, Nicholas – Business and Professional Communication Quarterly, 2019
This article examines a manageable approach that provides students with significant opportunities to write and improve their writing over time in an introductory quantitative business course. The study examines six elements of written communication skills, as evidenced by assessment data from memorandum assignments administered following…
Descriptors: Business Communication, Writing Skills, Communication Skills, Business Skills
Boettger, Ryan K.; Emory Moore, Lindsay – Business and Professional Communication Quarterly, 2018
We investigated the perception and recognition of errors in a population of practitioners and academics in professional and technical communication. Specifically, we measured 303 participants' botheration levels of 24 usage errors and then correlated those results against their ability to recognize the errors. Results indicated that practitioners…
Descriptors: College Faculty, Error Patterns, Business Communication, Language Usage
Brandenburg, Laura C. – Business and Professional Communication Quarterly, 2015
This study tests the recognition of errors in context and whether the presence of errors affects the reader's perception of the writer's ethos. In an experimental, posttest only design, participants were randomly assigned a memo to read in an online survey: one version with errors and one version without. Of the six intentional errors in version…
Descriptors: Error Patterns, Recognition (Psychology), Reader Text Relationship, Pretests Posttests
Wolfe, Joanna; Shanmugaraj, Nisha; Sipe, Jaclyn – Business and Professional Communication Quarterly, 2016
Many communication instructors make allowances for grammatical error in nonnative English speakers' writing, but do businesspeople do the same? We asked 169 businesspeople to comment on three versions of an email with different types of errors. We found that businesspeople do make allowances for errors made by nonnative English speakers,…
Descriptors: Pragmatics, Business Communication, English (Second Language), Second Language Learning
