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Exploring Fairness and Explainability in LLM-Generated Support for Online Learning Discussion Forums
Zifeng Liu; Wanli Xing; Xinyue Jiao; Chenglu Li – Journal of Learning Analytics, 2025
Large language models (LLMs) hold significant potential to enhance online learning by automating responses to learner queries and offering personalized, scalable support. However, concerns about bias in LLM-generated responses present challenges to their ethical and equitable use in educational settings. This study explores fairness and…
Descriptors: Artificial Intelligence, Natural Language Processing, Electronic Learning, Automation
Ishrat Ahmed; Wenxing Liu; Rod D. Roscoe; Elizabeth Reilley; Danielle S. McNamara – Grantee Submission, 2025
Large language models (LLMs) are increasingly being utilized to develop tools and services in various domains, including education. However, due to the nature of the training data, these models are susceptible to inherent social or cognitive biases, which can influence their outputs. Furthermore, their handling of critical topics, such as privacy…
Descriptors: Artificial Intelligence, Natural Language Processing, Computer Mediated Communication, College Students

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