The paper explores the "in situ" negotiation of in/exclusion in and through language in a multilingual professional setting, paying special attention to the relationship between language and space. We argue that multilingual practices and material space are co-constitutive; individuals enact group membership and professional roles…

Informed by critical data literacy efforts to promote social justice, this paper uses qualitative methods and data collected during two years of workplace ethnography to characterize the notion of critical novice data work. Specifically, we analyze everyday language used by novice data workers at DataWorks, an organization that trains and employs…

Becoming a professional worker involves a wide range of cognitive, social, and cultural processes that have received extensive attention over the past decades amongst various disciplines. It is also not external to language use and communication. Novices in any occupation have to learn technical terms and are expected to master specific discourse…

Taking the Norwegian construction industry as its site of study, this article discusses under which conditions migrant workers in the Norwegian construction industry obtain the status as new speakers in the workplace. These conditions are determined by language proficiency requirements and speaker hierarchies that are constructed through language…

This article examines language trainers as language workers in an Austrian language education company. The study interrogates what the trainers' discourses, ideologies and practices about the nature of their work are, and how these reside within the logic and discursive practices of their employer. A close analysis of interview, ethnographic and…

What does it mean to be "constantly connected" or to work for a "24/7" company? What does it mean to "disconnect" in an era of "always on" connectivity? This dissertation examines some of the textures of American life in an historical moment marked both by the arrival of ubiquitous computing and the…

This paper considers the construction of social difference in the interactions of a couple as they communicate at home and work, with one another, their colleagues, and strangers in a superdiverse English city. In our linguistic ethnographic approach we observed, wrote field notes, audio-recorded key participants, took photographs, made…

This article reports on research addressing the role of incident reporting at the workplace as a textual representation of lean management techniques. It draws on text and discourse analysis as well as on ethnographic data, including interviews, recorded interaction, and observations, from two projects on workplace literacy in Sweden: a study in…

Domestic workers have played an essential role in the history of South Africa; and yet, current research neither explores the educational experiences of these women nor examines the ways in which national discourses surrounding English language learning influence their educational motivations. This dissertation aims to ameliorate this dearth of…

This paper draws on the KINSA project (The Communicative Situation of Immigrants at Swedish Workplaces), which aimed to identify communicative factors that have a positive impact on the integration of second language speakers in the workplace and in their immediate work team. The focus here is on humour and swearing as strategies for doing…

This paper investigates native speaker (NS) and non-native speaker (NNS) interaction in the workplace in computer-mediated communication (CMC). Based on empirical data from a 10-month email exchange between a medium-sized British company and a small-sized Italian company, the general aim of this study is to explore the nature of the intercultural…

The study reported in this paper aims to provide a description of professional communication pertaining to land surveying project management in Hong Kong, achieved through a comprehensive analysis of both workplace discourse processes and products. The study, situated in Hong Kong, represents a collaborative effort between English and Land…

Purpose: The purpose of this paper is to highlight some methodological problems concerning the neglect of participants' voices by workplace ethnographers and neglect of the highly interactional and co-constructive nature of research interviewing. The study aims to use discourse analysis, to show the phenomena of workplace learning and expertise to…