The concept of Open Education (OE) is based on the philosophy of e-Learning which aims to provide learning environment anywhere, anytime, and for anyone. One of the main issue in the development of OE services is the availability of the quality assurance mechanism. This study proposes a metric for measuring the quality of OE service. Based on…

As part of the "American Reinvestment and Recovery Act of 2009," the U.S. Department of Education sponsored the "Race to the Top" competition to encourage education reforms anchored in improving teacher effectiveness as a driver for improving student-achievement outcomes and closing achievement gaps. The New York State…

The best learning and development organizations support business initiatives tactically "and" help drive strategic change. Verizon did just that, earning it the No. 1 spot for the first time on the Training Top 125. Verizon and the other 2012 Top 125 winners continued to invest in training, collectively dedicating a mean of 4.52 percent of their…

In this article we present results from a study investigating the impact of three state exit exam systems on teaching and learning in college-preparatory schools. The study compares one state with a traditionally more centralized exam regime, one state that is more de-centralized and one state that has recently switched to more centralized…

The "PISA 2009 Technical Report" describes the methodology underlying the PISA 2009 survey. It examines additional features related to the implementation of the project at a level of detail that allows researchers to understand and replicate its analyses. The reader will find a wealth of information on the test and sample design,…

Discussion of distance education evaluation focuses on the differences between delivery technology and instructional technology. Offers brief descriptions of evaluation plans, questions, and examples associated with each type of technology and discusses issues related to the cost effectiveness evaluation of distance education. (Contains 50…

This article presents a method for combining several descriptive indicators to yield an aggregated single summative index of the overall quality of the services received by clients in a service delivery system or program. The method described is based on the judgments of an evaluative panel. (Author/CTM)

Purpose: The paper aims to describe the application of two key service quality frameworks for improving the delivery of postgraduate research supervision. The services quality frameworks are used to identify key areas of overlap between services marketing practice and postgraduate supervision that can be used by the supervisor to improve research…

The purpose of this report is (1) to discuss the basic issues dealt with in examining the effectiveness of learning centers; (2) to relate preliminary work with learning center evaluation to the state delivery systems of Nebraska, Iowa, Kansas, and Missouri; and (3) to identify further work which is needed to extend the initial effort. The basic…

The first of three parts of the Vocational Evaluation Project final report contains an editorial, two task force reports, and brief summaries of the seven task force reports which comprise the final report. The editorial summarizes the project's purpose, its activities for the three years of its existence, and its results, and describes the task…

Suggests that many aspects of quality assurance in health care can be applied to social service agencies. Reviews what has been learned about quality assurance in health care and suggests guidelines for its implementation in social services. (Author/JAC)

Describes a process that measures the varying performance of county mental health systems in achieving goals. Performance and relative need are then used to make differential allocation of state funds for services. The process reinforces attempts to meet goals, and has lowered the gap in per capita funding. (Author/JAC)

This document discusses the role of assessment within corporate colleges within the further education system in Britain. It is intended to support curriculum managers who are currently implementing the various post-16 qualification systems for students within further education. The publication is divided into two sections. Section 1 analyzes the…

Part of a volume which explores current issues in service delivery to infants and toddlers (ages birth to 3) with handicapping conditions, this chapter presents program evaluation as a comprehensive process comprising three phases: input, process, and output. Three program evaluation models are summarized: Tyler's objective model, Scriven's…

Interest in evaluating vocational and technical education has increased with changes in the federally legislated evaluation requirements and the national interest in economic development. Recommendations have stressed mastery of basic academic skills and preparation for multiple jobs during the working years. Indiana's three-level system for…