This study investigated the construct of effectiveness as it applies to public libraries and developed a methodology that can be transferred to other types of libraries and organizations. The research team began by compiling a list of indicators that are commonly used to gauge library effectiveness within the areas of: (1) services access; (2)…

Bibliographic instruction programs at the following colleges are described: Berea, Baruch, Earlham, Lake Forest, Ohio State, SUNY Brockport, Colorado, Toronto, Wisconsin, and Winthrop. Descriptions include program duration, administrative support, faculty support, integration into the campus curriculum, program goals and objectives,…

The introduction to this Systems and Procedures Exchange Center (SPEC) kit explains the Conspectus method, which was developed in 1980 by the Research Libraries Group (RLG) as a means of systematically and qualitatively evaluating large library collections. The discussion considers advantages and disadvantages of this tool, which evaluates past…

Provides a starting point from which individual libraries can evaluate continuation of their depository status. Many of the basic questions that a library needs to address are explored. Issues covered include availability of government information on the Internet, costs, and incentives. Recommended specifications for public workstations in…