Available resources and indicators of high quality inclusive practices are presented in this compilation. Assembling many different resources in one place allows for easy comparison of potential indicators of quality. Excerpts and adaptations of the resources are intended to provide some familiarity with the content of each resource and encourage…

Purpose: The quality of an education system or a comparative international assessment refers more and more to quantitative parameters, i.e. "educational indicators." The paper aims to analyse the structure of several educational indicators and indicator systems and answer the question "What can educational indicators achieve?"…

This report is a product of an European Association for Quality Assurance in Higher Education (ENQA) Workshop "Assessing educational quality: Knowledge production and the role of experts" hosted by the Norwegian Agency for Quality Assurance in Education (NOKUT) in Oslo in February, 2008. The workshop gathered representatives from higher…

This protocol explains the new system for assessing research quality at research universities located in the Netherlands. It discusses the legal and historical background for establishing a new system of quality determination in research, describes the essential aspects of the research assessment process and the particular tasks of…

This article introduces the issue of articles on research assessments and rankings. It focuses on the British Research Assessment Exercises (RAEs) and New Zealand's Performance Based Research Fund (PBRF). It contrasts these with systems that are not tied to funding formulas and emphasise quality enhancement rather than quality assurance. It…

Principles of statistical process control are applied to a clinical setting through the use of control charts to detect changes, as part of treatment planning and clinical decision-making processes. The logic of control chart analysis is derived from principles of statistical inference. Sample charts offer examples of evaluating baselines and…

A content analysis, consisting of 24 items covering behavior specification, objectives, program procedures, data collection, and quality assurance, was applied to 141 written behavior reduction programs of 2 large residential institutions for individuals with developmental disabilities. Use of the content analysis is recommended for program…

A college's administrative services and support units must give attention to improving quality and service just as instructional units do. Greater efficiency and productivity among noninstructional units can have a significant impact on institutional feasibility. Cost reduction is most effective when there is a common understanding of core…

A subset of Statistical Process Control (SPC) methodology known as Control Charting is introduced. SPC methodology is a collection of graphical and inferential statistics techniques used to study the progress of phenomena over time. The types of control charts covered are the null X (mean), R (Range), X (individual observations), MR (moving…

Quality assurance and evaluation research, like other fields of social research and its application, are confronted with a series of problems. In the present paper, I want first to give a list of such problems, although necessarily incomplete. It is then claimed that while there is no "perfect" solution to these problems, critical multiplism may…

This evaluation guide resulted from a 2-year project that conducted literacy audits at 10 manufacturing companies, assessed 3,291 workers, developed customized assessments and curricula, and provided 104 courses to 948 participants in the Chicago area. The guide is a hands-on resource to assist companies, unions, or educational agencies in setting…

Purpose: To deepen the understanding and to encourage further research on leadership best practices for sustaining quality improvement in UK higher education institutions (HEIs). Design/methodology/approach: The literature on leadership provides the theoretical context for the survey of quality managers from 42 UK HEIs. A mix of questionnaires,…

Quality measures were originally developed for research aimed at describing the settings that children spend time in and identifying the characteristics of these environments that contribute to children's development. They were also developed to guide improvements in practice. Increasingly, however, measures of quality are being used for further…

Discussion of the introduction of quality assurance into Spanish universities gives a brief recent history of the university system, describes first experiences in quality assessment during the 1990s and their results, and explains the structure and outcomes of the 1995 institutionalization of a national program for institutional evaluation.…

This paper reports on applications of quality tools, developed for industrial settings, to educational management and instruction at three technical education centers. The necessary data were collected by the centers as they prepared for registration to the International Standards Organization Quality Assurance Standards. Application was made of…