Descriptor
| Evaluation Methods | 2 |
| Foreign Countries | 2 |
| Information Services | 2 |
| Quality Control | 2 |
| Research Methodology | 2 |
| Academic Libraries | 1 |
| Benchmarking | 1 |
| Business | 1 |
| Higher Education | 1 |
| Libraries | 1 |
| Library Administration | 1 |
| More ▼ | |
Source
| Journal of Documentation | 1 |
Author
| Kinnell, Margaret | 2 |
| Garrod, Penny | 1 |
| Jones, Kathryn | 1 |
| Usherwood, Bob | 1 |
Publication Type
| Journal Articles | 1 |
| Reports - Descriptive | 1 |
| Reports - Research | 1 |
| Speeches/Meeting Papers | 1 |
Education Level
Audience
Location
Laws, Policies, & Programs
Assessments and Surveys
What Works Clearinghouse Rating
Peer reviewedJones, Kathryn; Kinnell, Margaret; Usherwood, Bob – Journal of Documentation, 2000
Considers methodological issues which arose in undertaking a two-year British Library-funded research project--Assessment Tools for Quality Management in Public Libraries--and discusses the principal findings. The authors suggest that by using an active research methodology they were best able to produce a self-assessment tool-kit which matched…
Descriptors: Evaluation Methods, Foreign Countries, Information Services, Library Administration
Download full textKinnell, Margaret; Garrod, Penny – 1995
This British Library Research and Development Department study assesses current activities and attitudes toward quality management in library and information services (LIS) in the academic sector as well as the commercial/industrial sector. Definitions and types of benchmarking are described, and the relevance of benchmarking to LIS is evaluated.…
Descriptors: Academic Libraries, Benchmarking, Business, Evaluation Methods
