Purpose: The aim of this study is to show that it is not necessary to use one of the current models of quality management. Self-evaluation is to be considered as an essential practice for further education providers willing to improve their quality. The study aims to propose a quality framework with field-related criteria.…

The present report follows an ENQA (European Association for Quality Assurance in Higher Education) Workshop on Quality Assurance and Postgraduate Education, hosted by the Romanian Agency for Quality Assurance in Higher Education (ARACIS) in Brasov, Romania on 12-13 March 2009. The workshop was an excellent opportunity for ENQA members to exchange…

The past few years have seen efforts in several countries and a wide range of disciplines to adopt and apply existing professional standards for guiding and judging evaluation services and/or develop new standards. Some of the efforts have drawn from the work and products of the North American Joint Committee on Standards for Educational…

"IMHE-Info" is the newsletter published by the Institutional Management in Higher Education (IMHE) programme of OECD. This issue includes: (1) Tertiary Education for the Knowledge Society; (2) The Assessment of Higher Education Learning Outcomes (AHELO); and (3) City-Regions in Focus. Publications of interest, IMHE News, and a calendar…

Assessments such as ranking exercises arguably level the playing field for stakeholders. Quality assurance may remain a challenge for consumers, but "public" assessments do provide a nominal element of independence or autonomy. This article outlines, from a German perspective, the way in which research assessments are frequently subject…

States that in the debate on quality management the concept of the customer and the issue of social work being considered as part of the services sector play a crucial role. Argues that not enough attention is paid to the dangers inherent in the transfer to the customer concept. (CMK)

Whereas internationally the shift towards quality control of school systems started in the early 1980s, mainly promoted by transnational agencies, this development only began in Germany in the mid 1990s. However, a clear-cut change from an input-controlled and centralised to a more output-controlled, decentralised and deregulated supervision…

This conference proceedings presents 17 papers which examine quality assurance and evaluation in higher education, including methodologies, procedures, and ideas from various nations. The papers include: (1) "Quality Assurance in Higher Education" (Malcolm Frazer); (2) "Academic Standards Panels in Australia" (Kwong Lee Dow);…

Three different approaches to the evaluation of higher education in European and Scandinavian countries are examined: evaluation of a single discipline across institutions (Finland, Norway, Portugal, Spain, United Kingdom, northern Germany); evaluation of several disciplines within certain institutions (France, Germany); and internal evaluation of…