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Ruggeri, Mirella; Greenfield, Thomas K. – Evaluation and Program Planning, 1995
An 82-item multidimensional questionnaire, the Verona Service Satisfaction Scale, was recently developed in Italy to measure client satisfaction with psychiatric services. The scale contains 29 items from the English Service Satisfaction Scale. Psychometric characteristics and test use are discussed. Results support the use of the scale in service…
Descriptors: Community Programs, Cross Cultural Studies, Employment, Evaluation Methods
International Association for Development of the Information Society, 2012
The IADIS CELDA 2012 Conference intention was to address the main issues concerned with evolving learning processes and supporting pedagogies and applications in the digital age. There had been advances in both cognitive psychology and computing that have affected the educational arena. The convergence of these two disciplines is increasing at a…
Descriptors: Academic Achievement, Academic Persistence, Academic Support Services, Access to Computers