Since the 1950s, the critical incident technique (CIT) has aided researchers in the collection, analysis, and interpretation of qualitative data. In the student affairs literature only a very small number of CIT studies exist. Using the two most recent publications as examples, this article provides a detailed overview of the CIT, highlights its…

To help students better understand and be better prepared for professional workplaces, the author suggests that business communication teachers examine and learn from workplace assessment methods. Throughout the article, the author discusses the rationale behind this proposal, reviews relevant literature, reports interview findings on workplace…

This article introduces a novel consultative method termed reconstitutive ethnography, considered useful for the in-depth description and analysis of the interaction between professional and client in the delivery of a health or social care program. The article contextualizes this method in process evaluation generally and specifically in what the…

Explores implications of subjective factors that influence rating processes upon which formal performance appraisal systems are based and presents a strategy for addressing this problem which utilizes the critical incident method to focus objectively on employee behavior. A performance feedback worksheet to be utilized with this appraisal method…

Simulations currently play a key role in facilitating competency training for incident commanders of the emergency services. The article briefly reviews current practice in incident command training and considers the effectiveness of simulation usage and practice for crisis management more generally.

Describes the human patient simulator and discusses the value of this technology for undergraduate and graduate nursing education, research, and evaluation. Highlights include an example of the use of the simulator; critical incident nursing management as a framework for instruction using the simulator; and administrative considerations. (LRW)

A system was developed for analyzing the content of students' narrative reports of critical/significant events that occurred during experiences in two introductory teacher education courses at Ohio State University. This content analysis system is a hierarchical classification in which each event is classified in four ways: (l) type of experience…

Universities are encouraged to embed key skills in their undergraduate curricula, yet there is often little support on how to identify skills development and progression. This paper describes a tool that facilitates colleagues in auditing key skills and career/employability skills within individual modules and mapping these skills across degree…

A case study evaluation of the Bush Clinical Fellows Program, a fellowship program designed to enhance rural physicians' midcareer development and to improve rural health care delivery, is presented. Attention is also directed to the evaluation methodology and the implications of the evaluation approaches and the results. Two major evaluation…