This paper reviews the literature on comparing online and paper course evaluations in higher education and provides a case study of a very large randomised trial on the topic. It presents a mixed but generally optimistic picture of online course evaluations with respect to response rates, what they indicate, and how to increase them. The paper…

This article investigates if online evaluation leads to different results than paper-and-pencil evaluation. Given that most previous studies confound the evaluation mode (online versus paper) with the evaluation situation (in class versus after class), we expected that evaluation results would be influenced only by the evaluation situation,…