Steps in presenting evaluation recommendations are outlined. The steps include the following: the development of effective recommendations, the presentation of effective recommendations, and the effective following up of recommendations. (TJH)

Explores the implications that continuous quality improvement (CQI) programs are likely to have for evaluation. CQI, often known as total quality management, offers a structured approach to the analysis of an organization's processes and improvement that should provide advantages to evaluators once they have gained experience with the approach.…

The viewpoints of contributors to the forum are reviewed. Many of the disagreements represent fundamental differences in what constitutes evaluation. All four authors agree that the formative/summative distinction is useful and will continue to be an important concept in program evaluation, although the distinction needs greater clarification.…

Literature on evaluation use since 1986 was reviewed. Developments in this period include the rise of considerations of context as critical to understanding use; identification of process use as a consequence of evaluation; expansions of conception of use from individual to organizational levels; and diversification of the evaluator's role. (SLD)

The Greater Avenues for Independence (GAIN) welfare-to-work program in California was evaluated by the Manpower Demonstration Research Corporation (MDRC). The evaluation relied on involvement of stakeholders, examination of program implementation, flexibility, the adaptation of evaluation questions and designs during the study, use of random…

In 1991, Michael Scriven published "Beyond Formative and Summative Evaluation," a reconsideration of the classic distinction in evaluation roles. Debate about the roles of evaluation continued in the four papers that follow this introduction, all of which were presented at a forum at the 1995 International Evaluation Conference. (SLD)

The formative-summative distinction in evaluation is defended as a reasonable way to classify evaluation activities. Context ultimately defines the formative or summative functions of evaluation. The characteristics of an evaluator are defined, and points of agreement with the other contributors to the forum are noted. (SLD)

Results of a survey of 564 Canadian and American evaluators and evaluation project descriptions provided by a subsample of 348 evaluators indicate that evaluators support a utilization-focused, stakeholder service orientation and think that maximizing evaluation use is a primary responsibility of evaluators. (SLD)

Developmental evaluation is proposed as a term to describe certain long-term partnering relationships with clients who are, themselves, engaged in ongoing program development. Rather than a model, developmental evaluation is a relationship founded on a shared purpose and is a way of being useful in innovative settings. (SLD)

Serious issues in empowerment evaluation are articulated to help ensure that this enthusiastically presented concept will not mislead evaluators and result in lowering the field's professional standards. Analysis and recommendations are provided for the adoption, development, and implementation of an objectivist evaluation that conforms to…

The construct "multicultural validity" is proposed as the vehicle for organizing concerns about pluralism and diversity in evaluation and as a way to reflect on the cultural boundness of evaluation. It should be conceptualized as a central dimension of validity and a viable focus of concern in evaluation theory. (SLD)

The author recounts how certain things have remained constant even though his work focus had changed from a concentration on human services and substance abuse to evaluating the impact of computer networks. Balancing the requirements of good methodology with the needs of decision makers remains central. (SLD)

The use of focus groups by the Federal Bureau of Investigation as a tool of internal evaluation is described. Focus groups are used in an environment where credibility is key to achieving meaningful cooperation. Issues for consideration by other evaluators interested in the approach are summarized. (SLD)

The various arts and sciences that comprise the field of program evaluation are discussed. It is argued that emphasis on rigor and expressive content has left other aspects of evaluation unexplored. Educational evaluators need to consider what programs mean and how they contribute to understanding. (SLD)

The movement away from strictly conventional evaluation practices and toward new and more responsive models of inquiry seems inescapable when one ponders the future of evaluation. A more activist-oriented and more stakeholder-oriented model of evaluation seems to be the future of the field. (SLD)