Discusses the importance of modeling effective evaluation practice as teachers teach about evaluation. Using the critical incidents evaluation tool and process students in graduate evaluation courses were asked to reflect on their learning of modeling formative evaluation throughout the course as a way to teach about evaluation practice. (SLD)

A technique developed to monitor the quality of manufactured products, statistical process control (SPC), incorporates several features that may prove attractive to evaluators. This paper reviews the history of SPC, suggests how the approach can enrich program evaluation, and illustrates its use in a hospital-based example. (SLD)

The ideology of progress and its relationship to evaluation theory and practice are discussed. If better living through evaluation is to occur, there must be an evaluation practice that is morally engaged, addressing the core principles and values of individuals and institutions. (SLD)

The present author's experiences teaching a graduate course on evaluation for those who train adults in various settings illustrate how principles of adult learning made the course practical. Outcomes from class experiences with an actual program evaluation are described for the students, evaluation client, and teacher. (SLD)

Five steps for conducting a midterm evaluation of teaching rather than a standardized end-of-class evaluation are presented. Example outcomes are given, and observations about the process are discussed. Multiple values of midterm course evaluations are apparent for students, the instructor, and the designated evaluation facilitator. (SLD)

It is suggested that there are some serious problems with defining the concept of empowerment evaluation, with its underlying assumptions, and with its proposed justification. Although devolving some responsibility for evaluation is good, devolving all of it to stakeholders is bad, as is thinking that the devolution creates a new kind of…

Steps in presenting evaluation recommendations are outlined. The steps include the following: the development of effective recommendations, the presentation of effective recommendations, and the effective following up of recommendations. (TJH)

This objection to M. Scriven's claim that the basic logic of evaluation is criterial and standards-based notes that valuing is an integral part of perception. Disciplining the synthesis process through critiques of interpretations and values and by using competing conceptual organizers is discussed. (SLD)

Presents an approach to the evaluation of family support programs that does not violate the principles of family support. Tailoring the evaluation to the program service philosophy ensures that the evaluation process is integrated with the program to provide a more accurate picture of the program. (SLD)

Explores the implications that continuous quality improvement (CQI) programs are likely to have for evaluation. CQI, often known as total quality management, offers a structured approach to the analysis of an organization's processes and improvement that should provide advantages to evaluators once they have gained experience with the approach.…

The relationship between alternative evaluation approaches and the concerns of policy communities is examined. It is assumed that there are certain criteria and methods that are more relevant to particular types of policy discussions. Evaluation methodology should be based on the interests of the policy actors involved. (TJH)

Advances the argument that advocacy in evaluation is inevitable when advocacy is understood as a value commitment to a particular representative ideal. The regulative ideal advanced in this article is a commitment to democratic pluralism. Three case examples illustrate these ideas. (SLD)

Progress in evaluation of dispute mediation efforts and results of a survey of directors of 95 mediation programs in 25 states are discussed. Thirty-nine directors provided their evaluation instruments. Results provide insights into purposes/contents of evaluations, compliance rates, satisfaction with mediators, mediator effectiveness, and…

Areas of evaluation are identified in which the formative/summative distinction appears inadequate: (1) knowledge-generating evaluations aimed at conceptual use; (2) developmental evaluation; and (3) use of evaluation to support intervention or empower participants. An argument is also made for the effectiveness of feedback that cannot be…

The viewpoints of contributors to the forum are reviewed. Many of the disagreements represent fundamental differences in what constitutes evaluation. All four authors agree that the formative/summative distinction is useful and will continue to be an important concept in program evaluation, although the distinction needs greater clarification.…