When evaluating the effectiveness of an educational program, multiple matrix sampling is particularly effective and efficient when the goal of the evaluation is estimating group (as opposed to individual) performance. The technique is described in some detail, with its advantages and disadvantages, and examples of its application are given.…

An evaluation methodology based on problem-solving techniques which can be effective and efficient in defining and analyzing problems which impair program performance is described. The model provides a potentially unique cost/benefit methodology for estimating the potential worth of improving program performance. (Author/RL)

Premature application of quantitative indicators formerly used for individual assessment and research to bureaucratic decision making can produce side effects that are dysfunctional in nature. In order to illustrate this phenomenon, the author reviews a general literature and utilizes examples form mental health care. (Author/BW)

Three evaluation methodologies used in studies of volunteer utilization are reviewed: model-program comparison, benefit-cost analysis; and qualitative program review. The importance of utilizing a comprehensive evaluation incorporating all three methodologies is discussed using an ongoing community mental health center volunteer program as an…

The characteristics of needs assessment, in terms of social and health programs, are discussed, as well as misunderstandings, criticisms, and suggested changes in needs assessment activities. (MH)

Using selected concepts, format, and techniques from the legal arena, the Judicial Evaluation Model was used to assess the efficacy of linkage arrangements between the Comprehensive Employment and Training Act prime sponsors and education service providers in the Commonwealth of Virginia. (PN)

By demystifying traditional rational accounting perspectives, the work of Ginsberg (TM 508 964) offers a basis to develop notions of accountability in relation to meaningful work processes. (BW)

Using a contextual model for evaluation, a goal-oriented method was applied to the health psychology doctoral program at the University of California--San Francisco. The results indicated significant faculty/student differences in rating educational and resource objectives. (Author/CM)

Based on his experience as a youth planner, the author points out that the dysfunctional side effects of evaluation described by Ginsberg (TM 508 964) also apply to statewide efforts to deinstitutionalize status offenders. (BW)

Using a Maternal and Child Health clinic as an example, the social context of record production is stressed. The interorganizational context of the clinic, and its influence on the clinic's record production, illustrate Ginsberg's (TM 508 964) dysfunctional side effects on quantitative indicator production. (BW)

The administrative history, staffing levels, and content of school guidance activities in the Eugene (OR) Public Schools were examined. Schools were compared to estimate differences in recipients and types of services. Different levels and types of services were provided secondary and elementary students. Schools with stable programs provided a…

A utilization-focused approach in evaluating a problem-solving skills training program (see TM 510 179) would have placed more emphasis on identifying evaluation users, their information needs, and likely use of findings. Other methods options are also discussed, along with how to prepare decision makers for utilization. (Author/BW)

A systematic approach for managers to make data-based decisions using management information systems in human services delivery settings is described. It involves a behavioral definition of management information use, the identification of behavior disruptions in information use, and an intervention designed to reduce disruptions and promote use.…

Data on referral and discharge from a short-term habilitative facility are used to illustrate the "survival analysis" of the rate at which institutionlized mentally retarded persons are released to the community and regression analysis of factors which help predict time to release. (Author)

Program evaluation must be practiced by all members of all trades, disciplines, professions, or any other group of people whose efforts are aimed at making a difference. There is a role for "content free" evaluation methodology resources, but not for a professional "content free" evaluator. (RL)