This work presents a systematic review whose objective was to identify heuristics applicable to the evaluation of the usability of educational games. Heuristics are usability engineering methods that aim to detect problems in the use of a system during its development and/or when its interface is in interaction with the user. Therefore, applying…

Generally, universities have complex and large websites, which include a collection of many sub-sites related to the different parts of universities (e.g. registration unit, faculties, departments). Managers of academic institutions and educational websites need to know types of usability problems that could be found on their websites. This would…