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Sun, Peter Yih-Tong; Scott, John L. – Learning Organization, 2003
Three questions to guide qualitative performance measurement were formulated: Can the phenomenon be realistically measured? Are the measurement processes appropriate and influential? and Is the measure powerful in a practical environment? The framework was applied to 10 learning organization models, revealing some deficiencies in them. (Contains…
Descriptors: Cognitive Processes, Evaluation Methods, Job Performance, Phenomenology
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Jensen, Jorgen A.; Rasmussen, Ole E. – Learning Organization, 2004
People's mental models are viewed as being significant in achieving organizational outcomes, on the assumption that mental models influence people's acts. A fundamental issue in the area of organizational learning, then, is the relation between mental models, learning and performance. We contend that a fruitful line of work is to study persons as…
Descriptors: Organizational Change, Organizations (Groups), Educational Theories, Case Studies