Discusses the importance of the response time of an online public catalog and its capacity to support multiple users without system degradation; outlines general requirements of an online catalog; explains the difference between menu and command systems; defines response time; and suggests ways of testing an online system accurately. (EM)

Describes the development of Open Systems Interconnection (OSI) conformance testing sites, conformance testing tools, and conformance testing services. Discusses related topics such as interoperability testing, arbitration testing, and international harmonization of conformance testing. A glossary is included. (24 references) (SD)

Details a series of tests conducted by the Research Libraries Group, Inc., to evaluate IBM clones i.e., computers designed to use hardware and software originally intended for IBM microcomputers. The results of evaluations of several personal computers, using the criteria of performance, aesthetics, ergonomics, and documentation, are reported.…