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Evaluating Reference Services in the Electronic Age.
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Whitlatch, Jo Bell – Library Trends, 2001
In an electronic era, the evaluation of reference and related information services should still be based on the same principles used to evaluate traditional face-to-face reference services and printed reference tools. Traditional research methods can be utilized very effectively in an electronic environment. However, electronic technologies offer…
Descriptors: Evaluation Methods, Information Services, Information Technology, Library Services
Measuring Outcomes: Applying Cost-Benefit Analysis to Middle-Sized and Smaller Public Libraries.
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Holt, Glen E.; Elliott, Donald – Library Trends, 2003
The recent demand for more accountability from public libraries has made it essential that true cost-benefit analysis be applied to their operations. The authors developed a cost-benefit analysis methodology and applied it to five large public library systems. This article describes ongoing research to modify their methodologies to make them…
Descriptors: Accountability, Cost Effectiveness, Costs, Evaluation Methods
Collection Evaluation--Theory and the Search for Structure.
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McGrath, William E. – Library Trends, 1985
Reviews meaning and theory of library collections and structure and enumerates ways that data on collections can be organized to reveal underlying global structure (links and connections between collections, parts of collections, and users of collections). Definitions of terms applying to eight models described in text are appended. (53…
Descriptors: Evaluation Methods, Library Collection Development, Library Collections, Library Cooperation
Problem Solving in Libraries.
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Powell, Ronald R.; And Others – Library Trends, 1989
Nine articles in this festschrift for Herbert Goldhor explore relatively new and innovative approaches to problem solving in libraries. The articles identify and discuss methods and techniques of applied and evaluative research, consider conceptual and practical issues related to problem solving in libraries, and recognize Goldhor's many…
Descriptors: Accounting, Cost Effectiveness, Evaluation Methods, Evaluation Research
Hypertext, Hypermedia, and the Humanities.
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Welsch, Erwin K. – Library Trends, 1992
Provides historical background on hypertext and hypermedia; discusses their use in the humanities; gives examples of hypersystem applications in the humanities; and examines libraries' roles in the use of hypersystems in the humanities, including financing, implementation, evaluation, and humanist attitudes toward technology and hypersystems. (178…
Descriptors: Academic Libraries, Computer Assisted Instruction, Computer System Design, Evaluation Methods
As the Cursor Blinks: Electronic Scholarship and Undergraduates in the Library.
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Blandy, Susan Griswold; Libutti, Patricia O'Brien – Library Trends, 1995
Discusses the role of the academic library in training undergraduate students in research methods. Highlights include changes resulting from the electronic dissemination of information; the tradition of apprenticeship, journeymen, and master; information and knowledge; electronic scholarship; layers of learning in research in an electronic…
Descriptors: Academic Libraries, Assignments, Electronic Libraries, Evaluation Methods