The European University Association (EUA) established in 1994 a Quality Assurance Pool of current and former presidents/rectors prepared to serve on small teams that conduct institutional evaluations, when invited, in order to advise leaders of the host universities on the quality of their various operations and how to improve it. At a seminar…

This article presents the methodology used by the Finnish Education Evaluation Council in the national evaluation of social and communication skills in vocational education and training. The evaluation concentrates on key competences such as learning-to-learn skills, communication skills, social skills and entrepreneurship (Implementation of…

Educational institutions are being encouraged by accrediting agencies to move beyond the traditional measures of success such as satisfaction surveys from students, employers, and alumni. They stress the use of a variety of measurement tools to audit students' work. Thus, this study will seek to identify multiple assessment strategies that can be…

This article looks at the quality assurance practices amongst three (3) groups of staff in the School of Distance Education, Universiti Sains Malaysia, i.e. lecturers, resident tutors and support staff. 9 dimensions of the Quality Assurance Practices i.e. Staff Development, Planning, Work Process, Team Work, Prioritise Customers, Performance…