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Peer reviewedMcLinden, Daniel; Trochim, William M. K. – Performance Improvement, 1998
Companies are scrutinizing resources they allocate to performance programs and are asking questions like: "What is the value?" and "How do you know?" This article advocates for an increased focus on the return on expectations (ROE) via evidence of the three Cs: consensus, correspondence, and consistency. (Author/AEF)
Descriptors: Business, Corporations, Evaluation Criteria, Evaluation Methods
