Examines the consulting process and explains the roles of the client, the internal training and development consultant, and the external consultant. Topics include identifying the need; contracts; training program design and planning; delivery of the training; and evaluation. (LRW)

Presents a filing system for paper-based tools and resources for performance technologists. Ways to organize are described, and a performance technology model is presented that can be used as a basis for a filing system that includes needs analysis, training and nontraining interventions, and evaluation. (LRW)

Outlines a procedure which training professionals and business managers can use to assess the effectiveness of their corporate evaluation studies. Meta-evaluation is explained; and phases in the training evaluation process, including plan, develop, obtain, analyze, and report, are described based on experiences at Motorola. (Contains two…

Discusses how to design effective user interfaces for computer-based training (CBT) programs. Four types of interfaces are described: presentation, including consistency; conversation, including feedback and flexibility; navigation; and explanation, including online help. A job aid for evaluating CBT interfaces is included. (Contains 13…

Describes the Cost and Training Effectiveness Analysis (CTEA), a model adapted from military training development that facilitates the systematic definition and evaluation of alternative training approaches. The relationship of CTEA to front-end analysis is discussed and the four phases of CTEA, which lead to selecting the best training solution,…

Presents a fundamental model for designing an evaluation process for the effectiveness of training. Topics include training as a process rather than a program; monitoring effectiveness prior to, during, and after the training event, including feedback; and evaluating cost effectiveness. (LRW)

Discussion of instructional design and team training presents checklists for use in designing team training programs. These guidelines are discussed, and 2 checklists are presented: the teamwork characteristics checklist, contains 30 guidelines; an instructional characteristics checklist, contains 41 guidelines. (10 references) (LRW)

Describes six guiding principles to help training developers use content experts more efficiently and effectively to ensure training materials contain accurate, complete, and relevant information. Topics discussed include assessing content experts and the use of productivity tools, including checklists, test validation forms, and point sheets.…

Describes the use of video teletraining (VTT) for distance learning in the Department of Defense. Topics include planning and organizing the VTT facility, staff development, site facilitators, the necessity of protocol, instructional design and development strategies, student involvement and interactivity, and evaluation and assessment. (LRW)

Explains a procedure to avoid the detrimental biases of conventional self-reports of training outcomes. The evaluation format provided is a method for using statistical procedures to increase the accuracy of self-reports by overcoming response-shift-bias. (Author/MER)

Presents a case study based on experiences at Amway Corporation that explains how the Human Resources Development Department progressed from providing training to providing a broader range of human performance technology interventions. Strategic planning is described, including identifying incentives and required competencies, providing for…

Discusses the evaluation of workshops and conferences and presents an application of Kirkpatrick's four-stage evaluation model, an accepted model for measuring performance and instructional interventions. Highlights include presurveys and postsurveys; participant reaction forms during the meetings; and assessing previous participants. (10…

Presents some ideas for using simulation games to improve human performance, serve as motivators for instruction, provide opportunities for evaluating learning, and test research models. The potential for instructional technologists to diversify approaches to learning and meet learning needs is also discussed. Fifteen references are listed. (MER)

Examines definitions and goals of the field of performance technology. Topics discussed include a model for visualizing performance technology; needs assessment; front-end analysis; the design and development of relevant and cost-effective training/educational interventions; testing; implementation; evaluation; and job aids. (LRW)

Presents a job aid for determining test-item format called TIFAID (Test Item Format Job Aid), based on adequately constructed instructional objectives. The four sections of the job aid are described: (1) a task classification system; (2) task-related questions; (3) a flowchart; and (4) a tips and techniques guide. (Contains four references.) (LRW)