We argue that assessment and feedback practices in higher education need to be transformed to better address three purposes: "promoting" learning, "assuring" assessment rigour, and "communicating" students' employability. To address shortcomings in the current assessment and feedback culture, we propose programmatic…

The use of grade point average (GPA) as a means to summarise learning is a novel practice in the UK. The aim of this study was to determine if the inclusion of assessment results from student's first-year of study in the calculation of GPA is deleterious to students from a widening participation (WP) background. Assessment marks of full-time…

This paper reports on the findings of an ESRC funded project that contributes to the evidence base underpinning contextualised approaches to undergraduate admissions in England. We show that the bolder use of reduced entry requirements for disadvantaged learners is necessary if ambitious new widening access targets set by the Office for Students…

Practitioners are being placed under increasing pressure to evaluate the success of their outreach activities, both by government and by their own universities. Based in a reductionist doctrine of "evidence-based practice", there is a desire to demonstrate the effectiveness and value-for-money across activities that now account for…

In 2011, Southampton Solent University, a post-1992 university in southern England, introduced a new marking scheme with the aims of changing marking practice to achieve greater transparency and consistency in marking, and to ensure that the full range of marks was being awarded to students. This paper discusses the strategic background to the…

This paper examines the introduction at Oxford Brookes University of a Grade Point Average (GPA) scheme alongside the traditional honours degree classification. It considers the reasons for the introduction of GPA, the way in which the scheme was implemented, and offers an insight into the impact of GPA at Brookes. Finally, the paper considers…

This article tells the story of a conversation-based review process and subsequent re-structuring that has transformed the supporting administrative infrastructure at the Scarborough campus of the University of Hull into a highly centralised model, breaking long-standing organisational silos and putting the student perspective into central focus.…

The purpose of this paper is to describe how vignettes can be used during an institution's interview process for an education dean. Education deans are confronted with personnel, programmatic, student, and organisational dilemmas on a daily basis. The fundamental responsibilities of the position require education deans to have a strong sense of…

Over the last few years there has been increasing interest in process-based approaches in higher education administration, including "business process modelling" for development of information systems, "process redesign" to remove duplication and bottlenecks, and "process management" to improve operational…