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Blackmore, Paul; Stainton, Caroline; Wilson, Andrew – Research in Post-Compulsory Education, 2003
Critical incidents technique was used to investigate the expertise of 11 staff development leaders in British higher education institutions. A model of professional expertise including both functionalist and experiential conceptions of expertise was developed and tested. It proved useful in prompting reflection. (Contains 13 references.) (SK)
Descriptors: Critical Incidents Method, Evaluation Methods, Higher Education, Leadership