The questionnaires' origin (sources from which elements of the questionnaire are derived) and initial development (process of making a questionnaire from elements) should be assessed before their measurement properties. There is no Critical Appraisal Tool (CAT) that comprehensively assesses the origin and initial development of questionnaires…

This paper is an extension of the author's earlier work on developing management information services and creating a culture of assessment in libraries. The author will focus observations on the use of data in decision-making in libraries, specifically on the role of leadership in making evidence-based decision a reality, and will review new…

Focuses primarily on summative evaluation of library-use instruction programs, using the development and results of a systematic assessment of such a program at DePauw University. Tabulated statistics and the evaluation instrument are provided. (Author/JD)

Discussion of CD-ROM evaluation and selection processes focuses on a pairwise comparison method for knowledge acquisition with a consistency measure as a validation technique. Highlights include human experts' preferences and judgments; a CD-ROM selection model, including format, contents, usage, and technical considerations; and consistency…

Investigated the psychometric integrity of scores from the LibQUAL+ evaluation of perceived library service quality conducted by ARL (Association of Research Libraries). Examines score structure, score reliability, score correlation and concurrent validity coefficients, scale means, and scale standardized norms, and considers the potential of the…

The incorporation of technology into library processes has tremendously impacted staff and users alike. The University of North Texas (UNT) Libraries is no exception. Sixteen years of reference statistics are analyzed to examine the relationships between the implementation of CD-ROMs and web-based resources and the number of reference questions.…