ChatGPT, a sophisticated online chatbot, sent shockwaves through many sectors once reports filtered through that it could pass exams. In higher education, it has raised many questions about the authenticity of assessment and challenges in detecting plagiarism. Amongst the resulting frenetic hubbub, hints of potential opportunities in how ChatGPT…

Purpose: Performance evaluation is a topic that has been researched and practiced extensively in business organizations but has received scant attention in higher education institutions. A review of literature revealed that context, input, process, product (CIPP) model is an appropriate performance evaluation model for higher education…

Given the rising burden of healthcare costs, both patients and healthcare purchasers are interested in discerning which physicians deliver quality care. We proposed a methodology to assess physician clinical performance in preventive cardiology care, and determined a benchmark for minimally acceptable performance. We used data on eight…

This paper traces the development of teacher candidate benchmarks at one liberal arts institution. Begun as a classroom assessment activity over ten years ago, the benchmarks, through collaboration with professional development school partners, now serve as a primary measure of teacher candidates' performance in the final phases of the teacher…

A primary difficulty with music performance assessment is managing its subjective nature. To help improve objectivity, rubrics can be used to develop a set of guidelines for clearly assessing student performance. Moreover, rubrics serve as documentation for student achievement that provides music teachers with a written form of accountability.…

This white paper describes what a student assessment system could look like if built from the principles and best practices found in current educational research and effective educational systems in the U.S. and high-achieving nations around the world. With this paper, the Council of Chief State School Officers seeks to illuminate and enrich the…

We investigate the relationship between the widening participation performance indicators adopted in UK higher education (HE) and the government's objective of increasing overall HE participation rates. We critically assess the development of performance monitoring in HE and identify weaknesses in the current performance indicators from the…

Based on Penn State's popular "Innovation Insights" series, this book brings together in one handy reference nearly a decade of tried and true insights into continuous quality improvements in higher education. Their five-step model for integrating planning, assessment, and improvement moves plans off the shelf and into the weekly and daily…

This discussion of the use of expert performance as the basis for inferring assessment scoring criteria in evaluating student performance considers characteristics of experts and difficulties in use of adult expertise to evaluate student performance. The use of gifted students' performances as benchmarks is suggested as possibly providing…

This report reviews the benchmarking practices that are presently being used at community colleges. It introduces the concept of a "culture of inquiry" as a means for judging their potential value. It classifies benchmarking efforts among three types--performance, diagnostic, and process--and characterizes each by its typical use. The…

This book explores the issues involved in developing standards in higher education, examining the practical issues involved in benchmarking and offering a critical analysis of the problems associated with this developmental tool. The book focuses primarily on experience in the United Kingdom (UK), but looks also at international activity in this…

This study, part of a larger effort to develop a methodology for evaluating intelligent computer systems (Artificial Intelligence Systems), explores the use of benchmarking as an evaluation technique. Benchmarking means comparing the performance of intelligent computer systems with human performance on the same task. Benchmarking in evaluation has…

This document is a practical guide that demonstrates how human resource (HR) professionals can use performance measurement to link HR to organizational strategy and business objectives, and thereby raise the profile of HR within their organization. The following are among the topics examined: (1) the strategic context of measurement (the role…

In July 2001, the Ministerial Council on Education, Employment, Training and Youth Affairs (MCEETYA) agreed to the development of assessment instruments and key performance measures for reporting on student skills, knowledge and understandings in primary science. It directed the newly established Performance Measurement and Reporting Taskforce…