As institutions cope with the difficult task of managing scarce resources to support student learning, college writing centers, like other student services, need to be able to articulate and, at times, quantify the benefits they offer the populations they serve. This study examined outcomes associated with visiting the writing center at one…

This is the second of a series of reports on trends in national community college enrollments. National community college enrollments continue to decrease, with variations at the state and local levels. The report also examines completion rates published by the U.S. Department of Education (ED) based on institutional level reporting, and those…

The number of academic institutions offering courses online has increased with courses being offered across almost all academic disciplines. Faculty members are often confronted with the responsibility of converting a face-to-face course to an online course while simultaneously dealing with new technologies and the interrelationship between the…

Many learning center administrators understand the need to evaluate the effectiveness of their tutoring programs, but they do not have much free time to design and conduct meaningful research. This article presents a method of evaluation that can be used to determine whether students were able to demonstrate understanding after a tutoring…

"Building Institutional Capacity for Data-Informed Decision Making" is the third installment of the Cutting Edge series, which aims to help colleges engage faculty, scale successful interventions, and create a strong culture of evidence through use of data to strengthen their institutional change and student success efforts. Though the…

The purpose of this study was to investigate the difference in the evaluations of online course quality using the Quality Matters model among four groups of reviewers: instructional designers, faculty with subject-matter expertise, peer faculty with no subject-matter expertise, and administrators. A causal-comparative design was utilized to…

Remediation is the most common approach to preparing students academically and socially during their early stages of college. However, despite its profound importance and its significant costs, there is very little rigorous research analyzing its effectiveness. The goal of this article is to provide a conceptual framework for the evaluation of…

This qualitative study identified the best practices utilized by community colleges to achieve systemic and cultural agreement in support of the integration of institutional effectiveness measures (key performance indicators) to inform decision making. In addition, the study identifies the relevant motives, organizational structure, and processes…

Remediation is the most common policy designed to prepare students academically and socially during their early stages of college. But despite its profound importance and its significant costs, there is very little rigorous research analyzing its effectiveness. The goal of this paper is to provide a conceptual framework for evaluation of remedial…

Increased demands for colleges and universities to engage in outcomes assessment for accountability purposes have accelerated the need to bridge the gap between higher education practice and the fields of measurement, assessment, and evaluation. The "Handbook on Measurement, Assessment, and Evaluation in Higher Education" provides higher…

Designed for use by Michigan community colleges wishing to conduct a self-study of their occupational programs, this manual provides step-by-step instructions and instrumentation for implementing the Program Review in Occupational Education (PROE) model. PROE is a component of the Michigan Community College Occupational Education Evaluation System…

A theoretical basis for defining and measuring the quality of institutions of higher education, namely for accreditation purposes, is developed. The theory, the Attributive Theory of Quality, is illustrated using a calculation model that is based on general systems theory. The theory postulates that quality only exists in relation to the…

Thoughtful, well-planned and systematic reviews of both instructional and noninstructional programs provide community colleges with a way of determining whether programs are meeting stated objectives and what standards of performance should be maintained. Programs that need improvement or should be eliminated can be identified, and fiscal…

Research in the field of Emotional Intelligence (EI) has gained momentum in business and industry as well as in educational sectors. Many contributions from recent doctoral and graduate research studies have reported El skills as contributing factors in academic success, student retention, increased performance, and overall personal and…

The purpose of this study was to test a methodology that will help Santa Barbara City College (SBCC), California, to validate the course prerequisites that fall under the category of highest level of scrutiny--data collection and analysis--as defined by the Chancellor's Office. This study gathered data for the validation of prerequisites for three…