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Croker, Robert E.; And Others – 1996
The feasibility of using W. E. Deming's total quality management (TQM) method to define instructional quality was examined by surveying three groups of students attending Idaho State University's College of Education and School of Applied Technology: 31 students seeking cosmetology certification; 75 undergraduates pursuing degrees in corporate…
Descriptors: Comparative Analysis, Delphi Technique, Educational Attainment, Educational Quality