Example programs play an important role in the teaching and learning of programming. Students as well as teachers rank examples as the most important resources for learning to program. Example programs work as role models and must therefore always be consistent with the principles and rules we are teaching. However, it is difficult to find or…

Although software testing has been well-studied in computer science, it has received little attention in natural language processing. Nonetheless, a fully developed methodology for glass box evaluation and testing of language processing applications already exists in the field methods of descriptive linguistics. This work lays out a number of…

Given the increasing competition in the software industry and the critical consequences of software errors, it has become important for companies to achieve high levels of software quality. While cost reduction and timeliness of projects continue to be important measures, software companies are placing increasing attention on identifying the user…

This paper reports on the development of a scale for determining the quality of the student e-learning experience at the degree level when the student learning context is predominately a campus-based experience. Rapid developments in the use of information and communication technologies (ICT) in higher education require methods for evaluating the…

The main scientific problems investigated in this article deal with technical evaluation of quality attributes of the main components of e-Learning systems (referred here as DLEs--Digital Libraries of Educational Resources and Services), i.e., Learning Objects (LOs) and Virtual Learning Environments (VLEs). The main research object of the work is…

Quality assurance in instructional development demands an exhaustive formative evaluation effort and applied testing. Unfortunately, this process is expensive and requires large numbers of user testers with characteristics similar to the intended audience. This article presents a procedure for increasing the efficiency of quality assurance efforts…

Proper design analysis is indispensable to assure quality and reduce emergent costs due to faulty software. Teaching proper design verification skills early during pedagogical development is crucial, as such analysis is the only tractable way of resolving software problems early when they are easy to fix. The premise of the presented strategy is…

Providing detailed, constructive and helpful feedback is an important contribution to effective student learning. Quality assurance is also required to ensure consistency across all students and reduce error rates. However, with increasing workloads and student numbers these goals are becoming more difficult to achieve. An automated feedback…

Interest in Total Quality Management (TQM) at institutions of higher education has been stressed in recent years as an important area of activity for institutional researchers. Two previous AIR Forum papers have presented some of the statistical and graphical methods used for TQM. This paper, the third in the series, first discusses some of the…

The 1993 CAUSE Conference included eight papers on the adoption of Total Quality Management (TQM), in its various forms, by information technology (IT) sections of colleges and universities. Papers have the following titles and authors: (1) "The Impact of TQM on an IT Organization: The First Eighteen Months" (Paul M. Morris), which…

A framework for monitoring quality control (QC) of processor contracts administered by the Department of Education's Office of Student Financial Assistance (OSFA) is presented and applied to the Pell Grant program. Guidelines for establishing QC measures and standards are included, and the uses of a sampling procedure in the QC system are…