Presents the state-of-the-art of information systems monitoring, addressing historical and current approaches and manual and automated techniques; develops the concept of automated monitoring into a well-defined methodology; formulates methodologies/techniques/theoretical foundations for analyzing monitored data; and discusses computer based…

Explains the need for meaningful performance measures in libraries and the Total Quality Management (TQM) approach to data collection. Five tools representing different stages of a TQM inquiry are covered (i.e., the Shewhart Cycle, flowcharts, cause-and-effect diagrams, Pareto charts, and control charts), and benchmarking is addressed. (Contains…

This resource guide outlines procedures for efficiently and effectively planning and implementing transition programming for at-risk students. Based on a review and synthesis of needs assessment systems in transition programs, a flow chart is presented showing step-by-step procedures recommended for local transition needs assessments. Steps in the…

This booklet introduces the principles and practices of benchmarking as a way of raising quality and achievement at further education colleges in Britain. Section 1 defines the concept of benchmarking. Section 2 explains what benchmarking is not and the steps that should be taken before benchmarking is initiated. The following aspects and…

Developed as a guide for improving current procedures or initiating procedures to evaluate vocational education programs in correctional institutions, this handbook provides an introduction to and understanding of the evaluation process through the use of a case study, flowcharts, check lists, descriptions of helpful resources, and examples of…

A model for the assessment of funded vocational and career education projects presents a methodology for collecting data on innovative processes and materials, selecting promising practices, compiling selected innovative practices in a handbook, and dissemination of promising practices. The authors include a flow chart for the selection…

The purpose of this research was to develop and field test a new flowchart model prescribing specific operations for tryout and revision of prototype multi-media self-instructional treatments. The methods and results of the following four phases of the study are described: (1) design of a MK I flowchart model based on a review of the literature;…