Post-secondary institutions are required to complete a variety of quality assurance activities including external program review, a process of inviting external reviewers from outside the institution to provide constructive feedback on all aspects of an academic program. While external program reviews have been completed for decades, there has…

In an era of test-based accountability, school inspections can offer a more nuanced understanding of why schools fail. Yet, we have limited knowledge of how inspectors arrive at their decisions on school quality. Analyzing inspectors' decision-making can reveal the underlying views regarding school accountability and open opportunities for school…

This study investigates the evolving landscape of green universities by analyzing and comparing rankings from 2018 to 2022. It expands beyond the single score offered by the UI GreenMetric, employing Multi-Criteria Decision-Making (MCDM) techniques to evaluate universities from diverse perspectives. Focusing on the top 50 universities from 2022,…

Purpose: The purpose of this study is to determine how organizational characteristics at higher education institutions (HEI) influence their sustainability performance as measured by the advancement of sustainability in higher education's sustainability tracking, assessment and rating system (STARS). Design/methodology/approach: This analysis…

As parents are increasingly given flexibility to enroll their children in a school of their choice, understanding parents' preferences for school qualities is essential. Using a randomized survey experiment, this study adds to the existing literature by assessing parents' preferences in a controlled environment, where they can be isolated from…

This paper briefly discusses Peter Senge's Continuous Assessment Learning Organization Model for Quality Improvement, and describes how it is implemented in improving the quality of education by Christian Religious Colleges in Indonesia. The main conclusion of this paper is that Christian Religious Colleges in Indonesia must develop an…

University rankings have a growing impact on how people view the academic excellence of higher education. The complicated relationship between rankings and academic excellence is explored in this essay along with how it may affect higher education policy and practice. The importance of rankings and their influence on institutional decision-making…

Benchmarking is used in higher education as a means to improve and compare performance. Comparative metric benchmarks may take two forms, based on direct standardization (DS) or indirect standardization (IS). DS can be used to measure variation in performance between institutions, controlling for intrinsic differences at each institution (e.g.…

Academic outcomes and health outcomes are interconnected and reciprocal and school climate has emerged as a way to capture some of this relationship. An increasing trend in education policy is using multiple measures of school success, including school climate, such as California's Local Control Funding Formula (LCFF). As school climate evolves as…

Purpose: This study aims to analyse and evaluate the methodology followed by the Times Higher Education Impact Rankings (THE-IR), as well as the coverage obtained and the data offered by this ranking, to determine if its methodology reflects the degree of sustainability of universities, and whether their results are accurate enough to be used as a…

International and national university ranking exercises have attracted increasing criticism in recent years, as observers question the integrity of the methodologies employed, the influence of rankings on institutional decision making, and ultimately the utility of the exercise. At the same time, for stakeholders "per se" rankings can…

A great deal has been written about the rise of the world-class university and global university rankings over the past two decades. Much of this work focuses on either the efficacy of the indicators used to measure world classness or on the purposes they serve regarding student choice in an international market. However, less attention has been…

Purpose: The purpose of this study is to share quality process experience from a US comprehensive university to use both direct (participation rate and assessment quality) and indirect assessment measures (assessment survey) to evaluate the quality process. Design/methodology/approach: A mixed method design was used to evaluate the quality…

School ratings are a ubiquitous feature of the U.S. educational system. Alongside state-mandated measures of school performance, non-state organizations such as GreatSchools.org and Niche have created consumer-oriented systems of school ratings that draw on publicly available information about schools. Claiming the purpose of their rating systems…

As full-time virtual learning moved from the fringe to the mainstream in mid-March 2020, onlookers expressed concerns about access for learners and accountability for the learning itself. Concerns have not applied only to full-time virtual schools, however. Alternative schools that serve students who have dropped out or transferred from…