Describes the development of INTERACT, a videotext system in which information and graphics were designed using a systematic multistage formative approach. The assessment of information needs is explained, and results of an evaluation completed after five weeks of operation in the student center at Syracuse University are discussed. (Author/LRW)

A literature review describes evaluation activities in mental health services in financial, programmatic/clinical, and new constituency areas. Expanding reimbursement for alternative mental health services is offered as a way of developing a formal structure to ensure better utilization of evaluation results. (SLD)

Effects of the federal compensatory education policy on the capacity of schools to deliver high-quality services to poor children is examined with a focus on federal assessment of Chapter 1 programs. Alternatives are suggested to improve evaluation usefulness in building organizational capacity by moving beyond a sole focus on student outcomes.…

This background paper on refugee needs assessment discusses the assumptions, goals, objectives, strategies, models, and methods that the state refugee programs can consider in designing their strategies for assessing the mental health needs of refugees. It begins with a set of background assumptions about the ethnic profile of recent refugee…

Reviews types of evaluation that may be applied to school-linked services; and discusses the needs for a range of evaluative strategies for program providers, policymakers, and funders. For some programs evaluation will be primarily descriptive, whereas for others a carefully designed outcome evaluation will be possible. (SLD)

The nine articles of this special section focus on the role of evaluation in the reform of the mental health system in Washington. The reform process is described from its inception through its design to the dissemination and utilization of evaluation results. The final article considers implications for statewide evaluations. (SLD)

This study investigated teacher behaviors, lesson delivery and sequence of content and learning expectations used by K-5 teachers at one school in New Delhi, India. This research brings broader understanding of strategies for teaching English reading and writing to students whose first language is not English. The rationale for the study stems…