In recent years, increased focus on the effectiveness and accountability of prevention and intervention programs has led to greater government funding for the implementation and spread of evidence-based health and human service delivery models. In particular, attention has been paid to programs that require significant infrastructure investment…

The ASCA National Model's theme and element definitions were used to investigate the school counselor's role in dropout prevention. The domains recommended by the What Works Clearinghouse (staying-in-school, progressing-in-school, and completing-school) were used to determine how accountability should be assessed. Results indicate that counselors…

The paper focuses on catalysts needed for interagency cooperation in multi-service delivery systems for handicapped individuals. The importance of interfacing personal and environmental profiles is emphasized, and an approach matching aspects of the person and the environment is described. A behavioral skill profile of the person would be matched…

When developmental concerns arise in children, a clinical assessment focuses on the child's developmental profile to achieve three goals (1) determine diagnosis, (2) develop interventions, and (3) evaluate progress. Parents often have needs during this time that are not addressed by professionals because of the exclusive focus on the child during…

The paper describes Quality Service Management (QSM) as applied to the provision of services to disabled and other special needs persons. QSM is defined as a systems approach to consumer relations based on the belief that quality care may be achieved only within the context of overall services management. Differences among "quality…

This book for state early childhood licensing administrators addresses the problem of obtaining systematic and reliable information about the operation of an early childhood or child care program. The book: (1) provides an introduction to early childhood program evaluation; (2) describes systematic observation techniques; (3) discusses summative…

New media, such as electronic mail and word processing, are playing increasingly important roles in communication activities, especially in organizational settings. This article reviews the process by which new media are diffused, and describes some characteristics of new media that have implications for evaluation research. (Author/BW)

Presents a model for the assessment component of the vocational rehabilitation services delivery system. Describes a systems approach to vocational assessment with guidelines for information-gathering aimed at generating a course of action. (MF)

This review examined the evaluation components from 10 awarded state improvement grants designed to improve systems providing services for students with disabilities. The review examined the following aspects of the evaluation components: purposes, conceptual framework for the evaluation and systems reform, evaluation design and approaches,…

This discussion draft of a conceptual framework for monitoring children's services was prepared by Peat, Marwick and Co. for the Children's Services Monitoring Transfer Consortium (CFMCS), an organization spanning five states: California, Michigan, Pennsylvania, Texas, and West Virginia. The primary purpose of this conceptual framework was to…

This collection of papers presented at a 1996 conference on children's mental health focuses on program evaluation efforts within states and systems of care. Individual papers have the following titles and authors: (1) "An Overview of State Public Mental Health Programs for Children with a Serious Emotional Disturbance" (Pamela C. Roddy); (2) "A…

This book details a system for evaluating all training programs regardless of their instructional style, method, or format. In the introduction the relationship between high quality training and total customer satisfaction, types of training subject to quality problems, and ways of ensuring the quality of training are discussed. The remainder of…

Postsecondary instructional dynamics is a complex process in which inputs (student characteristics and expectations, resources, and faculty characteristics and preparation) are converted through the educational process (instruction strategies, models, and techniques as well as supportive services) into outputs (outcomes and benefits of instruction…

This document presents 22 tools that were developed for use in a five-module training package to assist employment and training service providers comply with the Workforce Investment Act of 1998 and develop a one-stop training and employment services system. Each tool addresses a different aspect of the process of developing a one-stop delivery…

This document is part of a five-module training package to help employment and training service providers comply with the Workforce Investment Act (WIA) of 1998 and develop a one-stop training and employment services system. It consists of the participant workbook, trainer manual, and activity worksheets for a module on building a process for…