Program and/or course evaluation is, in fact, one of the essential aspects of any curriculum. It is a kind of quality control in which various aspects of an instructional program are explored. Program evaluation is an attempt in which different elements of a given curriculum are scrutinized in depth. To this end, an evaluator makes every effort to…

This chapter presents a synthesis of the conceptualization and practice of institutional research (IR) in higher education (HE) in emerging countries across Southern Africa, Latin America and the Middle East and North Africa (MENA) regions. The chapter contextualizes the growing need for IR in these regions, identifies problems and challenges…

Why are so many educators willing to give credence to observations based on announced visits? Perhaps it's avoidance or a failure to distinguish between good teachers and good teaching, or perhaps it's the way the conventional teacher-evaluation model limits administrators' options. To put it bluntly, an evaluation process that relies on announced…

Quality assurance has been integrated into the fabric of higher education in China, with the issue of quality in higher education--how to evaluate it and how to enhance it--now taking centre stage in Chinese higher education. In the past decade, the development of quality assurance in Chinese higher education has covered a broad spectrum of…

Knowledge about disabled students in higher education is fragmented. It is therefore difficult to assess whether policy goals actually promote better conditions for disabled students. The aim of this article is to take a closer look at the experiences of disabled students in Norway and, in light of policy goals, to identify obstacles in the higher…

This paper discusses three central issues relating to quality and standards: clarity, comparability and responsibility. The issue of clarity is that we have reached a point of disjunction between the questions being asked by the public and the answers being provided by quality assurance professionals. The issue of comparability comes in two forms:…

Purpose: Teaching and unit evaluations surveys are used to assess the quality of teaching and the quality of the unit of study. An analysis of teaching and unit evaluation survey practices in Australian universities suggests significant changes. One key change discussed in the paper is the shift from voluntary to mandatory use of surveys with the…

Since 1994, the South African higher education system, fragmented and divided along racial lines during the years of apartheid, has been subject to a wide range of initiatives directed at bringing about the "transformation" necessary for a more equitable dispensation and, ultimately, a new social order. One of the "levers"…

Digital learning makes possible the "unbundling" of school provisions--that is, it allows children to be served by providers from almost anywhere, in new and more customized ways. At the same time, because it destandardizes and decentralizes educational delivery, digital education is far harder to bring under the yoke of the…

In order to promote the sustained and healthy development of teaching evaluation work, five changes should be brought about in the evaluation of the level of undergraduate teaching at China's institutions of higher education: Change teaching evaluation from a specific item of work to a system of a long-term and normative nature; change teaching…

Governing processes in Europe and within Europeanization are often opaque and appearances can deceive. The normative practices of improvement in education, and the connected growth in performance measurement, have been largely understood in their own terms. However, the management of flows of information through quality assurance can be examined…

In recent years, international comparisons have become a powerful lever for change in educational policies. Quality assurance and evaluation (QAE) in many forms is being incorporated in the steering and management of schools. However, the Danish use of QAE is a dynamic result of ongoing tensions and struggles both around and within QAE…

This Toolkit forms part of the project entitled "Time for a New Paradigm in Education: Student-Centred Learning" (T4SCL), jointly led by the European Students' Union (ESU) and Education International (EI). This is an EU-funded project under the Lifelong Learning Programme (LLP) administered by the Education, Audiovisual and Culture…

Teacher evaluation has emerged as a major focus for reform at the highest levels of education policymaking, and for good reason. Most evaluations are based on scant evidence of actual effectiveness, produce inflated ratings, and provide teachers with little useful feedback. This paper offers policymakers and practitioners important "lessons…

This article traces quality assurance and evaluation (QAE) developments in Finnish compulsory schooling. The central question is this: Is there a Finnish model of QAE? We conclude that it may be a rhetorical overstatement to speak about a specific Finnish 'Model' of QAE in a strong sense. However, neither is it valid to conclude that what happens…