Improving education quality and quality assurance (QA) have become the most distinctive themes of higher education (HE) reform in the 21st century. Although student learning outcomes (SLOs) are the most direct evidence to HE quality and should be an indispensable element and the starting point of education evaluation, in most countries evaluations…

Conventional student-led evaluation is now an orthodox feature of the North American, UK and Australian higher education landscape. Increasingly, it is guiding major institutional decisions around educational quality, academic promotion and more recently institutional funding by government. Yet significant research around student-led evaluation…

This paper presents the usability evaluation of a digital systems laboratory class offered to distance-learning students. It details the way in which students can participate remotely in such a laboratory, the methodology employed in the usability assessment of the laboratory infrastructure (hardware and software), and also outlines the main…

Student success is at the heart of both institutional effectiveness and the community college mission, yet measuring such success at community colleges is problematic. This article highlights three efforts to grapple with this problem--a multistate work group of system- and state-level policymakers to create an improved set of student success…

This policy brief examines standards-based approaches that hold promise for shaping a common vision of skilled teaching commensurate with the national goal of preparing all students for college and careers. Numerous studies confirm that teachers are the most significant school-based factor in improving student achievement, particularly for the…

The history of ENQA (European Association for Quality Assurance in Higher Education) arises in the late 1990s when the first formal procedures for quality assurance begun to stabilize on a national level. As a result of the European Pilot Projects in the field of external quality assurance during the nineties, participants felt the need for…

Purpose: This paper aims to compare the ways in which a range of quality frameworks have been validated and to identify a number of factors that have an impact on validation processes. Design/methodology/approach: Seven examples of published quality frameworks applicable to the field of e-learning are described and the methods used to validate…

Set in a context of increasing competition and changing dimensions of internationalisation, the paper offers an analysis of one institution's approach to changing its strategy and practice in the light of both the external context and the internal drivers to internationalise. The research methodology was based on OECD/IMHE's Internationalisation…

Worldwide there seems to be an interest in enhancing the student learning experience through particularly interactive learning, which is an educational philosophy that places the student at the centre of the learning process. Such an approach acknowledges the educational contexts from which students come. What is even more important is the fact…

The paper presents the experiences gained in the pilot project on mutual recognition conducted by the quality assurance agencies in the Nordic countries and the future perspective for international quality assurance of national quality assurance agencies. The background of the project was the need, on the one hand, to advance internationalisation…

The second Transnational European Evaluation Project (TEEP II) was undertaken between August 2004 and June 2006. A methodology for evaluating transnational programmes had previously been tested during 2002-2003 by ENQA (European Association for Quality Assurance in Higher Education) in the first Transnational European Evaluation Project (TEEP I).…

This article describes the background and findings of a research project on school effectiveness and evaluation in one regional education authority in China. The study was the outcome of a China/UK academic link aiming to improve research capacity and the evaluation of educational quality in China, funded by the British Council in Beijing, on…

Over the past twenty years, the attention that colleges and universities have paid to students' first year experience has grown exponentially. The reasons for this phenomenon include changes in demographic characteristics of the students themselves, concerns about the high dropout rate that peaks between the first and second year, and recognition…

While evaluation of higher education in different countries shares many features, it is subject to range of interpretations and operational procedures. This variation is evident in the use made of external experts, the role played by various stakeholders, and the scope and level of evaluation. Pilot assessment projects in Europe are noted, and the…

Coconino Community College (CCC) annually assesses its institutional effectiveness to demonstrate its commitment to improving programs and services to students. The 1996-97 Assessment Program Technical Progress Report records the assessment and institutional activities enacted during the academic year, detailing the assessment model, timelines,…