I define a treatment effect in terms of a comparison of outcomes and provide a typology of all possible comparisons that can be used to estimate treatment effects, including comparisons that are relatively unknown in both the literature and practice. I then assess the relative merit, worth, and value of all possible comparisons based on the…

A modified version of gap analysis, an assessment tool used in professional service industries, was tested for its applicability in higher education. The model helps researchers discern the existence of gaps in organizational communication that influence stakeholder expectations and perceptions of quality. An exploratory study was undertaken…

Thirty-two content evaluation studies of teacher licensure tests were reviewed; and methodological differences were noted regarding evaluation focus, the stringency of the charge to expert panelists, and the manner in which panelists' ratings were analyzed. Normative expectations for such content ratings are prepared. (SLD)

This paper summarized contributors' ideas about evaluation as a field and where it is going. Topics discussed were qualitative versus quantitative debate; evaluation's purpose; professionalization; program failure; program development; evaluators as advocates; evaluation knowledge; evaluation expansion; and methodology and design. (SLD)