Presents an approach to conducting a top-level analysis of training management functions when there are problems within a training system. Highlights include data gathering and analyses of a training system; training management functions and activities, including planning, staffing, development, and evaluation and feedback; and development of root…

Discusses how to design effective user interfaces for computer-based training (CBT) programs. Four types of interfaces are described: presentation, including consistency; conversation, including feedback and flexibility; navigation; and explanation, including online help. A job aid for evaluating CBT interfaces is included. (Contains 13…

Presents a fundamental model for designing an evaluation process for the effectiveness of training. Topics include training as a process rather than a program; monitoring effectiveness prior to, during, and after the training event, including feedback; and evaluating cost effectiveness. (LRW)

Tracking as a technique for training and evaluating speechreaders' reception of connected discourse is redefined, and some of its modifications are presented. Also noted are issues in the use of tracking, such as verbatim response, talker learning, and material selection, and recommendations for preparing speechreaders for the tracking task. (JDD)

Discussion of human performance technology focuses on training and performance improvement. Highlights include performance maintenance; environmental influences that can affect performance; and the evolving role of human performance technology, including feedback, evaluation, and design efforts. (LRW)

Discusses techniques for improving training program design and administration through effective evaluation. Describes three sample case studies that compare trainers, facility/location, and course content; trainee reactions are plotted on a graph. Presents trainee feedback forms that identify aspects of a session, rate effectiveness, and record…

A systems approach to effective instructional design that is equally applicable to educational and organizational settings includes six components: (1) needs assessment, (2) systems design, (3) curriculum development, (4) organizational development, (5) feedback and evaluation, and (6) outcomes. The last component, outcomes, provides a context and…

A set of pilot performance reference scales was developed based upon airborne Audio-Video Recording (AVR) of student performance in T-37 undergraduate Pilot Training. After selection of the training maneuvers to be studied, video tape recordings of the maneuvers were selected from video tape recordings already available from a previous research…

Discusses seven basic principles related to instructional design for adult trainees in a business environment. Topics discussed include objectives of instructional design; performance problems; feedback; assessment; analysis; production, using the most suitable medium; evaluation; implementation; incentives; motivation; and job aids. An adult…

This report describes the Educational Testing Service professional development/assessment system for student and beginning teachers, "Pathwise," a classroom observation instrument, as used in the California Beginning Teacher Support and Assessment Program (BTSA) for teacher education. Three themes were noted by "Pathwise" users…

This report describes a staff training and performance monitoring system for elementary school teachers, teacher aides, and parent aides participating in the Behavior Analysis Follow Through (B.A.) compensatory education program. The B.A. model involves the use of additional staff, individualized instruction, programmed curriculum materials, and a…

Describes a computer-based training program for library staff developed at the University of Tennessee, Knoxville, that used HyperCard stacks on Macintosh computers. Highlights include staff involvement; evaluation of modules; trainee participation and feedback; staff recognition; administrative support; implementation plan; supervisory…

These three papers were presented at a symposium on evaluation issues on human resource development (HRD) moderated by Hallie Preskill at the 1996 conference of the Academy of Human Resource Development. "Designing an Effective 360-Degree Appraisal Feedback Process" (David Antonioni) presents a conceptual model for a 360-degree appraisal feedback…

This manual is designed to aid training classroom staff members in training new Behavior Analysis Follow Through teachers. Behavior Analysis Follow Through was designed to meet the educational needs of low-income students in the kindergarten through third grades and was validated as an effective and exemplary educational program by the U. S.…

This booklet is intended to assist midlevel health care managers in assessing and improving their health care management skills. The first chapter uses the story of one health care manager's recognition of his own weaknesses and subsequent self-improvement to illustrate the qualities and skills that make a good manager. The second chapter, which…