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Federal Workforce. A Framework for Studying Its Quality over Time. Report to the Chairman, Committee on Post Office and Civil Service, House of Representatives.
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General Accounting Office, Washington, DC. Program Evaluation and Methodology Div. – 1988
The General Accounting Office (GAO) examined the feasibility of assessing the quality of the federal civilian work force, focusing on professional and administrative staff. The agency developed a measurable definition of quality centered on attributes of the individual and the match of the individual's capabilities to the needs of the job. It…
Descriptors: Ability, Administrators, Adults, Employment Qualifications
Training for Federal Quality Control Review.
Social and Rehabilitation Service (DHEW), Washington, DC. Office of Quality Control Management. – 1973
The purpose of this manual is to provide a new Federal or State quality control reviewer, with a background and understanding of his job in the Office of Management in the Regional Office of the Social and Rehabilitation Service of the Department of Health, Education, and Welfare. The mission of the Service is to enable certain of America's…
Descriptors: Evaluation Methods, Federal Programs, Government Employees, Governmental Structure
Training for Federal Quality Control Review. Instructor's Guide.
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Social and Rehabilitation Service (DHEW), Washington, DC. Office of Quality Control Management. – 1973
The instructor's guide is a companion document to the training manual, Training for Federal Quality Control Review. It is designed to aid regional training personnel in teaching the contents of the training manual to Federal Quality Control re-reviewers. This guide may also be used to train State staff in the quality control system and review…
Descriptors: Evaluation Methods, Federal Programs, Government Employees, Governmental Structure