This chapter presents a synthesis of the conceptualization and practice of institutional research (IR) in higher education (HE) in emerging countries across Southern Africa, Latin America and the Middle East and North Africa (MENA) regions. The chapter contextualizes the growing need for IR in these regions, identifies problems and challenges…

Purpose: The aim of this study is to show that it is not necessary to use one of the current models of quality management. Self-evaluation is to be considered as an essential practice for further education providers willing to improve their quality. The study aims to propose a quality framework with field-related criteria.…

E-learning in the European Higher Education Area has stampeded its way to the foreground of the Quality Assurance (QA) forum, and has become a key issue among quality assurance agencies and institutions in the European Higher Education Area (EHEA). Because internet-based learning is currently such a relevant topic, there is a dire need for the…

A diverse society has created a diverse education system, which in turn requires diverse and complex mechanisms of quality control. The diversity and complexity of the industrial, service, and knowledge-based economy, with its vast variety of occupations and dynamic labor markets, heavily influences the curricular structures and academic profiles…

Institutional research (IR) in Latin America is experiencing dramatic growth due, in no small measure, to the need for quality assurance in educational institutions developing trained workforces for emerging economies. Quality can be assured only where it can be measured, and that is at the core of institutional research in countries to the south…

Considering accountability, affordability, and access through the experiences in Chile, East Asia, Australia, Croatia, and the United States offers a clear reminder that trends and issues in higher education are often more similar across national contexts than they are distinct. Across higher education, institutions and systems are responding to…

Program reviews became widely used as quality assurance activities in the United States beginning in the 1970s. Since then, they have evolved as an essential component in demonstrating institutional effectiveness to accrediting bodies. The paper discusses various approaches to reviews with a focus on a recently reengineered institutional program…

A study of the use of performance indicators in assessing the quality of higher education investigated the potential contribution to quality control of 17 indicators. It is concluded that of the 17, only 7 have high or medium impact, while 10 have low to marginal impact. Concerns regarding government use of performance indicators intended for…

A college's administrative services and support units must give attention to improving quality and service just as instructional units do. Greater efficiency and productivity among noninstructional units can have a significant impact on institutional feasibility. Cost reduction is most effective when there is a common understanding of core…

Examines discrepancies between a proposed new framework for recognition of research in South Africa and existing policy on research recognition and funding, and argues that work on quality control in research done in other countries may provide the needed insights into research assessment for South Africa. (MSE)

Quality assurance in higher education is in the interest of all concerned. Universities must formulate objectives and goals, but attainment of them requires external assessment and cooperation of all parties. Assessment must be based on clear and attainable expectations, aim at improvement, provide insight into quality, contribute to institutional…

This article examines strategies to foster and evaluate research and scholarship in Hong Kong's higher education sector. It addresses the definition of performance indicators, the role of governmental policy initiatives, performance indicators in the academic research context, possible research indicators, application of indicators, and other…

The British experience with nationwide research quality assessment exercises and newly-introduced measures to improve research program accountability is described. Consequences for institutions of higher education and for the system as a whole are examined, using the University of Glasgow (Scotland) as an example. Utility of performance indicators…

Evaluating schools has become a contentious issue in many countries. There seems to be a broad and growing consensus that some form of evaluation can on the one hand play a significant role in school improvement efforts, and on the other is also required to provide a reasonable level of public accountability appropriate in democratic societies.…

Strategies for promoting efficient control of quality in colleges and universities are examined. It is proposed that integration of external review and institutional self-evaluation can be used to support the goals of accountability, efficiency, and institutional effectiveness. (MSE)