Identifies critical questions with respect to the evaluation process in the design, development and use of courseware. Argues that certain fundamental difficulties in quantifying and judging effectiveness and learning outcomes might lead one to abandon formal evaluation; awareness of those difficulties is important for developers and teachers…

A consumer-oriented model for evaluating instructional software, which would provide educators with a comprehensive outline for evaluating educational products for purchase and implementation, is proposed. Six components of such an evaluation include program characteristics, rationale and specific objectives, content, instructional format and…

Describes the design and evaluation of a prototype electronic performance support system for use in a university setting that was based on a needs analysis relating to an existing lecture-based course. Performance support for staff and for students is examined, and self-study support material is discussed. (LRW)