This article shows how OBM research and practice can incorporate tools from IOP to achieve an effective and socially valid organizational improvement strategy. After a brief review of both fields, a project is described in a major domestic corporation illustrating a synthesis of OBM and IOP techniques. Value-added repair service was targeted for…

The standardization and evaluation of methods of performance assessment represents an important area of concern. In this paper an approach that concentrates on two critical areas and the relationship between them is discussed. These are: (1) a task classification system; and (2) a performance measure classification system. An example is presented…

This paper proposes an Evaluator Development Program to meet the need for improvement and development in educational evaluation. The objective is to enhance effective evaluation processes in elementary, secondary, and higher education through the institutionalization of evaluator roles within differential settings. The program involves the…

The manual attempts to give definitive, illustrative guidelines for standardizing task statements according to the principles and techniques of Functional Job Analysis (FJA). It is therefore intended for use by persons trained and competent in FJA task analysis. Section 2 briefly reviews some of the concepts and assumptions which are involved in…

A five-year study of effectiveness in work roles had four general objectives: (1) to assess associations between aspects of working conditions and indicators of employees' work role effectiveness; (2) to identify personal and situational characteristics that limit associations between working conditions and effectiveness; (3) to begin to map the…

A total of 168 Negro and 296 white Medical Technicians participated in this study. A nine-scale performance rating form was developed and administered. Every technician was rated by at least two supervisors. A test of job knowledge was also given to all subjects. Among the correlations found were: (1) Negro workers received distinctly higher…

The author defines job analysis and discusses applications of this process in human resource development. Various techniques of job analysis are reported. The author presents a 12-item job analysis schedule used to report job information obtained through observations and interviews. (Author/CH)

This handbook was designed to assist practicing vocational educators in planning and preparing performance measures for evaluating the behavioral outcomes of instruction. It is particularly concerned with fulfilling the needs of individuals involved in manpower development and training programs. The nature of and need for performance testing is…

This appendix to the final report of a study on effectiveness in work roles contains nine methodological appendixes that provide the technical details of the measures used in the five-year study. (CE 016 655 is the final report.) Appendixes A and B are reproductions of the interview schedules for phases 1 and 2 and appendixes C and D reproduce the…

Five weighting methods for combining multiple criteria into a single composite were evaluated on 117 bank tellers. Four of the five methods (management, weights, equal weights, unit weights and factor weights) yielded nearly identical results. The fifth method (canonical weights) correlated almost zero with the other methods. (Author/PN)

Because of the Goals 200 Quality Improvement program of the federal government, Head Start agencies are being held more accountable for their employees and the overall operation of their program. To evaluate these more effectively, agencies need an effective employee evaluation instrument. Strategies were implemented in an agency that provides…

This national survey collected information on the wage and salary management practices in use in institutions of higher education. The survey questionnaire was distributed to approximately 3,000 institutions of higher education in the United States. Characteristics of the over 800 respondents are analyzed. A section on job analysis practices…

The author discusses learning curves versus performance curves. He examines how performance curves are created, how they are used, how they evaluate performance, and how they can be used as analysis tools for training system performance. Case studies are included. (CT)

An objective, measure-oriented job performance appraisal plan permits management to evaluate worker performance more accurately and precisely, and provides a means for assessing the degree-of-match between employee qualifications and job skills requirements for hiring, advancement, and dismissal decisions. Deficient appraisals may be costly,…

Suggestions for providing more effective performance appraisals for school media specialists address questions of what performance items and evidence are appropriate for evaluating media specialists in schools of different levels and sizes, and what procedures will successfully involve media specialists, principals, and district level personnel.…