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Buchen, Irving H. – Performance Improvement, 2003
There are a number of problems posed by employee evaluation, and professional development often suffers from similar issues. Suppose employee evaluation and professional development were intertwined in a collaborative and evolving relationship, and both components were brought to bear on linking individual and company goals. The answer is the…
Descriptors: Cooperative Programs, Corporations, Evaluation Methods, Improvement Programs
Austin Community Coll., TX. – 2000
Findings from an Employee Satisfaction Survey conducted in spring 2000 at Austin Community College (ACC) (Texas) indicate that: (1) staff in many areas need customer service training; (2) telephones are not used effectively by many offices; (3) many areas are not able to respond quickly to the needs of college staff; and (4) 18 highly used areas…
Descriptors: Communication Audits, Community Colleges, Evaluation Methods, Formative Evaluation
Jerald, Craig D.; Van Hook, Kristan – National Institute for Excellence in Teaching, 2011
Teacher evaluation has emerged as a major focus for reform at the highest levels of education policymaking, and for good reason. Most evaluations are based on scant evidence of actual effectiveness, produce inflated ratings, and provide teachers with little useful feedback. This paper offers policymakers and practitioners important "lessons…
Descriptors: Evidence, Feedback (Response), Teacher Effectiveness, Teacher Evaluation
Munoz, Maria D.; Munoz, Marco A. – 2000
Training interventions can be evaluated by calculating return on investment (ROI) and cost-benefit analysis. The four-level model proposed by Kirkpatrick is the dominant evaluation model used. Calculating ROI has been a critical issue for trainers and executives, but only a few organizations have implemented the process that is considered as…
Descriptors: Accountability, Adult Education, Cost Effectiveness, Data Collection
Alabama State Dept. of Education, Montgomery. Div. of Vocational Education. – 1981
This handbook on locally directed evaluation (LDE) is designed as a practical guide for vocational and other school administrators to use in initiating or improving evaluation activities carried out at the local level. It is divided into seven sections. Each section includes an evaluation instrument, the purpose of the evaluation activity, and…
Descriptors: Administrator Attitudes, Administrator Evaluation, Administrator Guides, Counselor Evaluation