Purpose: In the current education context, quality management has increasingly become a key element and more educational organizations are deciding to implement a Quality Management System. Because there are so few studies on the impact that implementation has on educational institutions, the main objective of this paper is to profile educational…

The convergence of the teaching as assessment movement and Total Quality Management (TQM) has implications for higher education, and communication department should adapt their pedagogy to the best of the thrusts in higher education. The Department of Communication at Central Missouri State University contains 2 of the original 10 programs that…

This paper explores the question of how quality is defined within the context of higher education in the context of the recent movements of education reform, technology in education, and quality management of education. It concludes that, to maximize the potential and strengths of each of these movements, they should be combined as a unified…